I used to work at a fast food place called A&W and one of the customers asked for diet mountain dew, but my co worker thought it would be funny to give them sugar type. I took the drink out to the customer and I asked if they had diabetes and they said yes. I took the drink back because I knew it was sugar type. I called the person a "f*cking twat", got them a new drink and told my manager what happened. That person was terminated immediately and I was given a "Pat on the back". People are so stupid. Ugh.

I work at maccies and always make sure the customer gets the right coke because my mums diabetic and I know how serious the wrong drink can be

Hey babes I'm a type 1 diabetic! Get urine strips 😂 yeah😂😂 basically there like £5 for 5 from telco boots anywhere, dip them in your drink, if it changes coulour it means it's got sugar in , if it doesn't change it hasn't! No body notices and it saves our lives hehe x

It's disgusting the amount of times I've read people admit that they give full sugar drinks to people who order diet drinks just because they think someone is doing it for less calories and they think it's funny (which is still a valid reason. It's not anyone's business why someone would order a diet drink). A mistake is one thing, but the fact that some people knowingly and vindictively do that is so repulsive. I hope people learn how dangerous that is, because it really could kill someone.

Their canned reply ticks me off. As a type 1 diabetic, totally get you. A regular coke would kill me.

My daughter is allergic to pickles. She went into McDonalds and told them to hold the pickles on her sandwich. When she got her order it had pickles on it. She told them they had to make a new sandwich because she was so severely allergic to them she would get sick on that sandwich. They took the sandwich back and gave her "another" sandwich. She ate it and her throat started swelling up. They didn't make her a new one they just took the pickles off the old one and gave it back to her. She was very lucky she had only eaten 2 bites of it because the throat swelling didn't last long. But her husband came unglued on the McDonalds staff. My daughter had also just recovered from a stroke. (she's 30) It didn't go well that day for McDonalds. lol

Just for future notice for anyone who can't have sugar - whenever you order any "risky drinks" take a blood sugar test strip and test it before you try to drink it to prevent issues from people being unable to follow instructions. Its hassle that shouldn't be necessary but its far better than any attacks.

I work at Maccas and my girlfriends little sister is diabetic. This story makes me absolutely livid, because I constantly make sure that me and my coworkers do the right procedures for these things. It angers me to no end.

Person: ‘But Diet Coke can give you cancer’ Me: ‘Well normal Coke can send me into a coma’ I hate it when people say this to me. 🤧😨

I personally think that letter was really unprofessional. The wording, lack of compassion, lack of compensation. Even down to the email address they asked you to contact. @bt internet? Shouldn’t it be McDonald’s uk or something at least.

I can't imagine what you go through on a daily basis. I'm now a subscriber and I'll always support you from now on. I wish you didn't have this terrible illness

Fast food restaurants need to understand this 😕

I understand why people use the patented excuse of “allergies” when ordering something a particular way from the menu. No one wants to spend 20 minutes at the register explaining what symptoms they get which could be anything from rash, diarrhea, vomiting, glucose issues, fainting, migraines or anaphylactic shock and what other health issues they’re dealing with. Then they have to answer questions from a stranger who has questions about it and suggestions about the diagnosis or how to treat it. People just want their food and not have to give a free seminar. Is that too much to ask?

Applebee's almost killed me once. I am severely alergic to peanuts and tree nuts and I ordered a salad and specifically told them like I always do that I will pretty much die if nuts get in my food. The person who made my salad thought it would be funny to put a few almonds in the bottom of the to go box hidden under all of the salad and I did not notice them until I had almost eaten half the salad and gotten some of the almonds and imiediatly went into anaphylactic shock. We didn't sue them. We didn't blame the franchise. All I asked was that their all staff in the reastruant did classes on the importance of allergy awareness.

I think you should've sued them just to open there eyes... They need a reality check!!! When a customer asks for a specific order, to give them the exact order... There's no need to explain why. Just plain LAZY!!!!

That is pretty scary. McDonalds has given me diet coke several times in the past. I instantly get a migraine and feel horrible after one sip. I cant handle aspartame. People should really care about what they are doing in their job.

That's terrible that they couldn't simply give you the right drink.

Use a glucose meter to test your drinks. Just dip the test strip in your drink. If it reads ‘lo’, or something like that..ur good!

I'm glad you contacted them to let them know how severe a mistake like that can be for their custormers!

I love your Ch. I finally found someone in this world that can truly understand the struggle. Aside from Gastroparesis I'm also a Type 1 Diabetic and to some people it's a "relax you wont get fat over a regular coke." But I would love to get fat, what I don't want is to go into DKA, this is why I asked for a diet coke!!!

I lost hope in humanity of today’s people but seeing you makes me happy to be in this planet. We need more people include and acknowledge people with disabilities ARE as normal as us and your channel proves it. You proved it. Smile life off with pride, beautiful.

McDonald’s now serves Sprite Zero and they don’t sell the full sugar one. I have type one diabetes and it can be super serious if you are given a full sugar drink without knowing. I get super paranoid and always check if I order Diet Coke and tbh they never press the diet thing down in the lid so I always have to ask. Sorry you had such a bad experience. People never know how it could affect you when you’re asking for something simple. Hope you’re well😊

You have such an amazing attitude, I know this didn’t happen that recently but how calm you are about it despite it being a simple request that they fucking up is beyond me

That's a scary experience. I'm sorry you had to go through that and I'm glad your okay. Much love 💛

Thx for the great explanation of your condition at the start now I completely understand ur condition I can't believe how strong and brave u are u go girl 😘 xx

I’m so sorry that happened to you, I also have HKPP I found out in 2015 woke up completely paralyzed. It’s rare to hear of someone else having it! I wish you the best ms. Fisher!

Diabetic here-- most of us can actually have carbs. I'm type 1, so I just give myself insulin to match however many carbs I eat. I just have to avoid eating gigantic amounts of carbs. Type 2s can also have carbs, but they have to restrict more than a type 1.

In my opinion, the reason why people would sue for mistakes like that if it was them is because they know the 'sorry' letters they get mean nothing and the business just carries on as normal but if they was to lose lots and lots of money due to a law suit, the senior bosses notice such money losses and take action. Years ago you knew when someone apologised for a mistake they made, their apology was very sincere and they would take steps to make sure it never happened again. Today, the only way mistakes are stopped is if the company loses money due to a law suit.

This situation was absolutely not taken as seriously as it should’ve been. I think we should compare it to all of the times that people were given fried in a nut free oil. ch fries that were supposed to be with no nuts and yet they were actually boiled in a nut boiled in a oil that had not seen him and the child or adult had a reaction to that which nearly killed them. This situation here is very similar to that and in those situations there was a full-blown or should I say many full-blown legal action is taken. And so should this one too, I do not have this condition, But understand what whe went through. Because of cancer, my potassium drops all of the time and the pain is is unbearable along with having to retrain my muscles to work again. No one should have to go through that because of the mistake of someone behind the counter. I truly do believe it needs to be addressed just as the mistake with putting or should and then gradient that people are allergic to and ended up having a very bad allergic reaction. All this lady got was a simple we’re sorry do you want us to send you a voucher will try to do better next time. There should’ve been a legal case there she had to pay a lot of legal for years and a lot of hospital fees and was not able to work for a short amount of time they didn’t want much more than they think they did to her a simple sorry isn’t enough. I say frying french fries in a

So sorry you've got to go through this. You're so beautiful though.

You are such an amazing lady, so inspirational and so brave. I suffer from chronic disabilities but I wish I’d a modicum of your bravery. Xxx

I came across your channel and was curious about your condition so I watched it! You are so beautiful and so brave! I don’t think I could be that courageous ♥️I admire you and how u never give up! God Bless You 🙏🏼

Well I know I tell people to not put things in my food because I have allergies and sometimes they just do it anyway like dude.... even if I tell them it’s an allergy it’s like some places don’t care.

Its true shops and restaurants should be so careful to serve the correct thing ordered. You cant have sugar, but I know a few people who cant have any artificial sweeteners. It causes them to have epileptic fits. I'm so glad you made this vlog ,so that people who work in the food industry can realise just how important them being vigilant is.

That was scary! Glad that you survived. After watching your 2020 videos, watching your older videos like this one is blowing my mind, because your accent has changed so much.

I work at McDonald’s in Canada, I always fix drinks or burgers if I feel they are wrong for the worry someone is allergic or has a medical condition. But for that letter I hope that they actually did follow up as I personally know most restaurant managers laugh it off and send a “apology” letter or email. They say often they will follow up with staff but don’t me as a crew “bottom” of the chain lol I follow up more with the people I work with who mess up.

I'm in love with how you say potato. I could listen to you say that for hours.

I reallylove ur smile❤️it makes me happy so much❤️ i want yo see u alwwys happy❤️❤️❤️

That little cup you have that looks like the bottom of a plastic bottle is the cutest thing I’ve ever seen! Omg! 😍 lol

Great job that you actually contacted them, and it’s surprising for me that they really responded👍🏼, also some words weren’t that fitting. But I find it funny that they say, that they have this little thing on the lid to press down, so it’s clear if it’s Diet Coke or not, because I always order a Diet Coke( out of health reasons as well) and I almost never have the lid pressed in. But as you sad, with time you learn to taste the difference.So I think they have to work on that lid thing , although I can understand that the service people are standing under a lot of pressure and stress, so little things sometimes are just not done, because everything has to happen so quickly and it’s mostly pretty hectic. But things like this shouldn’t happen.

You are so STRONG!

This happened to me when I first got diagnosed with type one diabetes! It was McDonald's but it still happened. I was newly diagnosed so I could tell the difference yet and I got so sicj

I'm sorry that happened to you. I'm glad you are all right now.

Every day food employee should have to hear a story like this

You are a prime example of a true fighter 🖒

Wow! I am a type 2 diabetic. I have had gastroparesis for two years. I have started watching your videos all day today to learn about my disease. I hate it...

I've been to McDonald's around 2 weeks ago.Not even a week later I ended at hospital because of Crohn's flare up. Only had a McWrap and a cheeseburger.

This happens so much especially at McDonald’s. My mom is a type 1 diabetic and she’s so nervous about getting the wrong drink, that she ALWAYS has me or the person with her to taste it before she does.

My friend used to work with someone who thought it was funny to give people full fat when they asked for diet. Or changed it when they asked for specific things. It’s not funny, a worker can’t possibly understand (unless they know personally) so they shouldn’t change what a customer asks for

I would highly you reccomend you talk to a lawyer/solicitor. I would most definitely write back to that Matthew Jarrod at McDonalds and tell him he's lucky you didn't sue them for negligence and medical harm they caused you. This makes me mad at them. You are SO inspirational and your beautiful personality and attitude really touches other people's lives. But I just feel angry on your behalf towards how poorly the corporate office responded. Wish I could do something on your behalf.

I have a sugar reaction it’s like a allergic. I have alway been able to tell the difference in tastes of cokes. In my city they recently stopped serving Diet Coke in the drive but if we tell them my condition they are usually pretty good and will go to the dine in part of the restraunt to get it. But unfortunately someone wasn’t so kind and lied to my father and gave us normal coke that leaded to an automated reaction. I no longer go threw the drive threw and go into the restaurant to fill my own drink.

I have a fructose intolerance and a citrus allergy. I keep asking for a diet sodapop but when stupid employees give me regular I have a bad time on the toilet. I really hate the fact that fructose intolerances are overlooked so much

OMG this was exactly a month after I broke my ankle when this happened to you, I’m so happy your alive

Does anyone else find that people who have to deal with really poor health or adversity always seem to be far nicer people than those that don't. That should teach us something.

See, usually I have to watch out for clickbait on youtube. But when it comes to Amy anything health related I can trust her.

I worked at a McDonald’s when I was younger,the MANAGER would purposely give people non-diet soda all the time.He was so thrilled with himself.

I am nurse and I was working at McD during my school years. Lot of coworkers just didnt care about normal coke, diet and zero. But lot of them just did a mistake because of rush in the restaurant. I allways make sure i give ppl diet coke or special meal if they need them. Also lot of times happend that coworkers were in hurry and just switch cups or just put cup for my customer away so I dont know if its diet coke anymore or just regular coke. I allways start to make another drink and managers were so pissed because I waste the products. I have lot of troubles just because I wanna be sure I will not kill anyone.

One of my friends has diabetes type 1 but we were at school And her mom came in and talked to us about how they new they needed to take her to the doctor was because “ she drank 4 cups of milk and she would not stop going pee” she got so embarrassed and ran out of the class

Just feel like I need to let people know this.. if you have diabetes you CAN have carbs. I have type 1 diabetes and use insulin, so I can have carbs if I want it. But I don't drink anything with sugar in it though because it's hard to find the perfect dose of insulin for that. :)

I am so sorry that has to be scary.💜☮✝

What happened to your feeding tube Amy ?

Type 1 diabetic on a insulin pump. With left side nerve damage and I have gastroparesis my insulin pump beeps all the time at night if it’s tangled and if I eat before I go to bed I pay dearly for it with severe stomach pain the type of pain I feel is like if your diving into water and you belly flop smacking the water with your belly Times that by 3 and that’s the pain I get. I’m not on a feeding tube and cannot even imagine how that would be like. Mc Donald’s do not agree with me either. I ate One burger and it cost me 2 days in the hospital due to a slight blockage in my intestines. I feel like I hit a very unlucky lottery. Gastroparesis usually hit women but sometimes men gets it too. Stay strong and your a inspiration to me. I hope there’s a cure one day. I’m hoping my insurance approves the pacemaker in my stomach the success rate is not that good but I’m hoping it helps somewhat. Stay strong and never give up some days is a good day and some are bad.

I just came across your channel. The first videos I saw, you had the feeding tube in. Is this video before the tube was ever put in? Why did you make the decision to put a tube in if you can eat low/no carb foods?

I have no words........

Re-Iter-ated basically meaning that they have passed you’re message on with great importance sometimes when I struggle to read a word I split it up then try again

I'm type 1 diabetic and I could have regular coke if I wanted to but my blood sugars would go super high and all that so I always get diet coke and I always double check with mcdonalds to make sure its diet and they always say it is even if it isant .. Thank god I can tell the difference now and I always make a big deal out of the mistake when I realize they gave me regular coke instead of diet because the teens working at mcdonalds could care less about if its diet or not but they don't realize that something so small can put someone at risk like you and me ... I'm so glad you shared this story :)

I am so sorry you got so ill but you are better now !! Are there any medical strips you could dip in colo to check if it was diet or not? If not maybe someone can invent one for you.

I don't even have diabetes but I order diet soda sometimes. And each time, I watch like a hawk what the staff is pouring into my cup to see if they are preparing my order correctly.

She pulled the I am not mad just dissipated card oooo

I don't know how it is there... In Australia that is, but even though some places say you can't take your own drink inside, well you can, and you definitely should.

Reminds me of the fb post where the worker complained about a woman asking for a fresh burger and no onions but extra big mac sauce. So this wonderful worker winds up putting extra raw onions in her big mac sauce.

We're is your feeding tube?

I’m type 1 diabetic aswell, I eat many many many carbs a day but just do my insulin with everything I ear&every 2 hours regardless of food. I have to be careful with pizza though. Carbs and protein can clash when eaten and cause insulin to work quicker, or slower in some cases depending on how much you eat, split your insulin in half. So say you have 10 units, 10mins before you eat do 5 units and an hour after that do the other 5, helps so much doing that for me!!

Ah no! I have to have the full fat versions of drinks now. As the sweetener aspartame gives me extremely bad migraines where I'm in bed for a week throwing up. I too have been caught out at restaurants where they have give me diet when I constantly was asking that it was the full fat. As well as at a McDonald's. I don't understand how they can't just follow an easy instruction!

I have seen a few post over different social media forums and have seen people talking about how they purposely give people regular soda instead of diet especially if the customer is skinny/not fat. This makes me mad because for some people this “prank” could cause them to have a severe medical episode smh

Reiterate is like saying reteach. You can say it like.... re-it-er-ate it may help breaking it up. I only know this because I've heard it multiple times through out my life.

if one has a chronic disease that could cause death by the simplest mistake of diet coke then i don't really comprehend why one would go to a place like mcdonalds ( which is already poison even to healthy people ) in the first place. seems like way too big a gamble. even if it wasn't scum of the earth doing it on purpose, there is ALWAYS human error even when the utmost precaution and attention is given.

Potassium is painful going in by drip..my grandmother and I both can't take it when they put it in the drop. It's horrible!

I refuse to order drinks from restaurants anymore, this has happened too often to myself or friends. I'm a type 1 diabetic because I don't have a pancreas. They're so negligent. I'm sorry this happened to you.

quick tip use your blood sugar monitor to check any kind of diet fizzy drinks the meter will read very low or nothing

experience noun 1. practical contact with and observation of facts or events. "he had learned his lesson by painful experience"

My partner and I went through the drive through of a McDonald's just the other day. I ordered a regular Dr. Pepper, but I was given a diet. Now, this has happened on more than one occasion, so my partner has taken to checking my drinks to make sure they aren't diet before I start drinking them. It's a good thing he did, otherwise we would have spent the night in the emergency room instead of out with friends. I have a severe allergy to aspartame, which is found in most diet sodas.

Me gustaría que pusieran subtítulos en español no se me da bien el inglés ☺️

if you have a glucose meter you can use it to check wether your drink is definitely diet or not, if it’s diet your meters will read as lo

OK BUT we’re here for a good time not a long time

I have an odd food allergy as I am quite allergic to pork. And EVERY time I've ordered something without bacon. The staff think I'm full of shit and leave it on and if I send it back they just take it off. People have no right to judge why people order a certain way

I’ve seen that you can use your finger prick machine instead you put the machine strip in the drink and it will show you the numbers

When I was little I had to go to the ER. My mom told them that I'm severely allergic to penicillin. One of the nurses told my mom that she didn't believe her and gave it to me anyway. I had a terrible reaction. I can't wrap my head around why she didn't believe my mom 🤷

Unrelated but I couldn't help but freak out when you said 'Lister Hospital' - Unless it's a different one, I live near a Lister Hospital in Stevenage! holy shit, it's a small word after all omg

Maybe it would be to your advantage to take your drinks with you. I'm a diabetic and it is my responsibility to make sure my blood sugar stays where it needs to be. I can enjoy life more without depending on anybody else for my health. Good luck to you. I know how difficult EDS is as I have a dear relative dealing with this diagnosis.

Im a type 1 diabetic,you CAN have carbs and actually do need them as if you dont your blood sugar would fall dangerously low..its a case of a good balance with diet and insulin..old school and diabetes is NO sugar but tht is no longer the case..you can eat anything and everything in moderation and if you do decide you want a treat then you take extra insulin to cover it 😊 (type 1 for 33 years)

Wait you went to Lister hospital? I live in the town that that's in, small world

I must have missed the part where u describe how u sued their asses off. That's an EASY $100,000 at the very least. You crazy! Lol but glad u are ok though

Something you could do is have them tag your order as an allergy (I know it's not but where I was the best way to keep people from cross contaminating) Tell them the allergy is high carbs or something so they'll treat your order with more care, and while saying this stress that your drink must be diet. If they flag your order anyone else who handles your food and drink will know they need to take extra steps to be careful. When I would take orders (I didnt work at McDonalds idk how they did it but I did work in a drive thru) I would get the drinks as people asked for them and if possible I would leave the drinks on the machine so the person who ends up grabbing them knows exactly what they are handing to the guests at the window. I would also pour out drinks (when I was the one handing them out) if I wasnt sure what was in them especially when someone ordered a diet drink. The lid and button technique would work in theory but I've had occasions where someone grabs a regular coke when it's supposed to be diet and then clicks the button on the lid cuz they don't care (yeah I've had to explain to people, why handing someone a sugary drink when they ask for diet isn't okay many times because they thought it was stupid.) or aren't paying attention. I've had instances where I wasnt paying attention and couldn't recall what drink I grabbed and also pour it out then. There are so many reasons people can't have carbs from things as little as preference to things as big as your situation. The people in that drive thru need better training and need to be informed of how serious it is when guests ask for a diet drink (not everyone tells you that it's important until after you mess up too so treat every diet drink like its life or death.) The allergy thing might not work if the staff is incompetent.

Hey, I'm sure you get this all the time but; question? Is this condition exclusive to skeletal muscles or, does it effect smooth and cardiac muscles as well?

My dad is a type 2 diabetic so when we go to McDonald’s. while everyone else gets ice cream there he gets yogurt with fruit in it he will come there to get unsweetened tea or coffee dad doesn’t usually come get fast food with us he gets food around the world

I'm am so sorry for you

I'm really sorry for your condition, which I guess must be quite despairing to say the least. However I think it would be more safe if you ordered a bottle of water whenever you eat out (especially in places like McDonald's where drinks aren't bottled and you can't be sure whether they've served you the correct thing). It's just a piece of advice. I hope you don't feel upset for this. Wish you the best.

Just a vegan here, but now because I've stopped regular milk (cow's) I could throw up from it. I've had so many people think it's annoying when I ask them if they're sure. Once my boyfriend made the mistake to give me (as he drinks it) and I was sick whole day. Hate how people think it's funny

mcDonald's is poison anyways. One time I got small squares of metal in my chicken nugget. All I got was a cheap gift card because I live in canada and noticed it before I got hurt