The Customer Was Upset 😡 | Lawn Care

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The Customer Was Upset 😡 | Lawn Care | Story Time

Рет қаралды 3,044

Ай бұрын

Today we had to deal with an upset customer we handled it in a professional manner
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Пікірлер: 31

@TheAnimalguy1996 Ай бұрын

Yard looks great. Some people have unrealistic standards.

@upscalelawncaremonroe408 Ай бұрын

Just a tip! whenever you mow tall grass, always change directions!!!!!!!!!!!!!!!!!! Looking good!

@BrownsQualityLawnCareLLC Ай бұрын

Okay, Thanks for the tip Johnny!

@bigsonslawncare Ай бұрын

From what I can see looks like nice clean cut. Communication is definitely the 🗝️✔️💯. Heal the Land👏🏾

@BrownsQualityLawnCareLLC Ай бұрын

We thought it looked great as well. But we went the extra mile to make sure they were happy with the end results.

@roadrider04 Ай бұрын

Customers with overgrown lawns know they created a mess and expect perfection in one cut. Like you said, it may take a couple of cuts to get them right. But, like you said. Clear and concise communication with the customer is key. Hydration is crucial this time of the season. Fluid intake the day before sets you on the right path. Just an observation. Whenever you prune shrubs, it’s a good idea to cut a little. Step back and look at the symmetry of the shrub. This prevents odd shapes and promotes symmetry. Bottom line is simple. If you want that pristine lawn, it takes work. They had a mess. Keep cutting brother!

@BrownsQualityLawnCareLLC Ай бұрын

Okay, thanks for the tips!

@DARTHS-k3j Ай бұрын

Yard looked great afterwards, love the content, I'm definitely a subscriber now.

@BrownsQualityLawnCareLLC Ай бұрын

@jtse7077 thanks!

@ggshandsomeboy5103 Ай бұрын

Great services. I believe the homeowner could use weed killer in the front and back to help KEEP her lawn looking better longer. It's a fast service you could provide or a suggestion to the homeowner. Then, there's fertilizer. All great DIY or added lawn care services. Keep up the great work! Peace and Blessings

@BrownsQualityLawnCareLLC Ай бұрын

Thanks for stopping by the channel.

@toniprocleaning Ай бұрын

Great job 👏

@BrownsQualityLawnCareLLC Ай бұрын

Thanks!

@CityScapesLawnCare Ай бұрын

Nice job, keep grinding ❤

@BrownsQualityLawnCareLLC Ай бұрын

Thanks!

@everettschlegel6520 19 күн бұрын

GOOD JOB BUDDY 👊👍💪

@BrownsQualityLawnCareLLC 5 күн бұрын

Thanks 👍

@ksjohnson219 Ай бұрын

Yard looks great as always. Communication is the 🔑 with customer

@BrownsQualityLawnCareLLC Ай бұрын

I agree! Thanks for stopping by the channel.

@davidfitch7188 Ай бұрын

Nice clean up job 👍

@BrownsQualityLawnCareLLC Ай бұрын

Thank you! Cheers!

@NewHopeCutzandLawnCare Ай бұрын

yes sir I see that with new folks as well and tell them, it will take a few cuts to get it looking good

@BrownsQualityLawnCareLLC Ай бұрын

We are glad our customer spoke up thou because it helps us to make adjustments as we continue to grow. We can't always assume folks know stuff.

@jrb3158 Ай бұрын

Honestly, I think that customer had some high expectations. From what I saw, the back was that bad at all.

@BrownsQualityLawnCareLLC Ай бұрын

Thanks!

@amandaerickson8778 Ай бұрын

Common sense should tell her it won’t be perfect the first couple times. The grass is a mess and has to be shaped back.

@TurfWarriorslawncare Ай бұрын

great job as usual I can tell you all take pride in your business ✅

@BrownsQualityLawnCareLLC Ай бұрын

Yes Sir!

@jeffteeter501 Ай бұрын

I'm too old to listen to that music. Great job though!

@craigdavis1503 Ай бұрын

Good job those are tuff

@BrownsQualityLawnCareLLC Ай бұрын

Yes, but we got through it.