Please can you help me I'm 17 years old and I want to open an account in wise How I can do it?

Hey Suzan. Thanks so much for your feedback! We're glad to hear you're enjoying our service. If you ever have any questions, or need help with anything, feel free to let us know. We're here to help.

@@Wise your service is so smooth that i dont need to ask any questions.. :D

Suzan, we're happy to help. And if you ever need to make any questions, we'll be here for you 💚

We're glad you found this useful, Saadon! 😉

Hi 👋 It's not supported to change your card's PIN if it was issued in Malaysia, since local ATMs don't support that function for external cards. Should you travel to the EEA/UK area, then you can change the PIN in an ATM. We did have a contactless issue in Malaysia, but this function should fully restart after you do a CHIP+PIN payment or a balance inquiry at an ATM. If you need any further help, and want us to look into your latest card payments, do reach out to us: wi.se/contactus.

Hey, there. The sending limits actually depend on the currency. You can check out this guide for more info: wi.se/sending_limits 🙂

Hi. Please reach out to us for further assistance at wi.se/contactus. 💚

Hi there. Yes, your Wise card will work on India and Nepal, for ATM withdrawals and booking train tickets. Read more on where you can use your card: wi.se/whereyoucanuseyourcard and more details on card fees here: wi.se/debitcardfees Enjoy your trip! 😄

Hi there - thanks for reaching out. Jars are for money you want to set aside and keep separate from your balances. You can’t spend it with your debit card, and you can’t send it or use it to pay Direct Debits. When you open a Jar, you’ll choose the currency you want to save in and give it a name and icon. Then you can: - Add money from any of your balances - Withdraw money to a balance that’s in the same currency as the Jar - Send a transfer from your Jar You can learn more about this here: wi.se/wisejars. So in this case, you'll need to transfer the money from your jar to the relevant currency balance. This can be done by selecting "send" on the specified jar. Please feel free to reach out to us over on social media for more help. This can be on X/Twitter, Facebook or Instagram, or alternatively through this link: wi.se/contactus - we're here to help 💚

Hey, Ryan. We don't yet support that option. Since we're always looking at different possibilities, maybe one day. You can share your idea with us on our product road map: wi.se/roadmapideas 😉

Hey there 👋 There’s no need to worry about converting money before travelling because when you spend money it will be taken from the balance that the local currency is in. If you don’t have the currency in your account, then we’ll automatically convert the amount for you. The money will be taken from whichever available balance has the cheapest conversion fee. You can find more info on this and other tips on how to use your Wise card here: wi.se/getting-started-with-wise-card If you have any other questions, please don't hesitate to reach out to us on our other social media platforms or via phone and email here: wi.se/contactus

@@Wise thank you!

Hey, James. There's a fee for ordering the card. However, there are no monthly fees or usage fees once you get your card: wi.se/debitcardfees You can also check here to see the pricing: wi.se/ourfees There might be limits on how much you can spend with your Wise card: wi.se/wisedebitcardlimits That said, we don't charge a fee after you spend more than an exact amount. If you have any further questions, please feel free to contact us at wi.se/contactus or send us a DM on X, Instagram or Facebook. We'll be happy to help.

Hey there, John. We're sorry to hear you're having trouble adding money to your account. Take a quick look at our page about it here: wi.se/addmoneytoyourbalances If you need additional help with this, please send us a DM on Facebook, X, or Instagram with your membership number and a screenshot of any error messages you're receiving. We'd be happy to take a closer look for you.

Hey, Hashir. Thanks for your interest! At the moment, we've stopped issuing cards to businesses based in the US. If you tried to get a card, we'll take note and notify when it's available again.

Hey there! Our service is available for customers in the Philippines 🙌 We offer most of our features there, including balances and account details. You can learn more about the Wise account here: wi.se/wiseaccountfaq And when you're ready, create an account here: wi.se/createaccount

Hey Harshit. We're always working to support our services in more countries. If you're in India, it's currently possible to send money to INR, and you can read more on INR transfers: wi.se/guidetoinr Our balances are not available for personal accounts in India, but Indian businesses can still receive money with Wise. Read more here: wi.se/balanceavailability Our card isn't available there yet, but you can share your interest in our waitlist here: wi.se/joincardwaitlist

We're glad you're loving our services 💚

Hey, there 👋 Wise balance account to receive money is currently available in these countries: wi.se/balanceavailability and we're working hard to expand this feature to many more countries around the world. If your country is on the list, but you're unable to open one, please DM us through other social media accounts like Facebook, X or Instagram to get further help, since we're unable to DM you here. Alternatively, you can also contact us via email/phone here: wi.se/contactus

Hey there, thanks for reaching out. Right now, we only have support in English and Portuguese on our social media channels. If you need help in Greek, feel free to reach out to us via email here: wi.se/contactus Our team will be happy to help out in your language.

Hey, Muhammad. We're happy to hear that you're interested in opening a business account with us. Due to higher demand, some customers might be asked to join a waitlist for now. We're working on making business accounts available in more regions, but we don't have an exact ETA just yet. If you've joined the waitlist, we'll be sure to let you know once anything changes. For further questions, please feel free to contact our business support here: wi.se/contactus

@@Wise how many more months? i still waiting like more than 5 weeks.

Our team is definitely actively working on getting it to you as soon as possible. Currently, we don't have specific timelines to share but hopefully soon. We'll let you know as soon as we're ready to onboard you

That's strange, Bill 🤔 We do have services in the US. So you should be able to create an account with us by entering your email here: wi.se/createaccount, and follow the instruction there. You can also create a Wise balance account which allows you to hold over multiple currencies send, convert, and even receive in some currencies. Check out this page for more info: wi.se/wiseaccountfaq In addition to that, you can also order our card - an extension of our Wise account. You can read more about this here: wi.se/orderwisecard If you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus

@@Wise it won’t let me get a card. Says to put my email in and wait for further notice

@@Wise I have an account and my bank is linked up….can’t get a card

Are you trying to get a card for your business registered in the US? If so, then indeed, we've temporarily stopped issuing cards there. Since you joined the waitlist, then we'll make sure to notify you as soon as it's possible to get the card 😊

Hey there. Thanks a bunch for your kind words! For now, our Eco cards are available for personal accounts in EEA, Switzerland and the UK, but we always work on expanding our services. We'll be sure to make an update if anything changes in the future, so please keep an eye on our website and social media channels 💚

Hi, Ben. Thanks for interest. However, you'll need to be 18 years and older to open an account. So, once you've celebrated your 18th birthday, you can sign up with us here: wi.se/createaccount

@@Wise oh no this is not good I want to open an account now I'm waiting for a one-year-old more

We hear you, Ben. However, you'll need to wait until your 18th birthday to create an account with us. We understand that waiting is never ideal in situations as such, so your understanding is much appreciated. Feel free to reach out to us on Twitter (X), Instagram, or Facebook if you have any questions.

We’re glad you agree 🤩

Hey, Mannu. At the moment, it's not yet possible to receive money directly to your business account via email address or phone number. As a workaround, you can share your account details with your sender. More about this here: wi.se/howtoreceivemoney 🙂