After watching. This is just piss poor from the dealer all the way around from start to finish. Please don’t judge all dealers based off this. Love the channel Mover. Thank you for your service and all you do for veterans and their families!

The up charge on the new vehicles is still mind blowing to me lol those guys suck. Come to Oklahoma next time if you’re willing to travel!

It has an arbitration clause but there is no out that I could find. Not that it matters at this point.

Douche dealership!!

If you haven't already, see if you can't go up the chain to GM's main offices and see if you can't get somewhere. I'm a Dodge/Mopar guy but any time I've ever had an issue with a dealership, I've gone over their heads and the home office is usually in a hurry to make it right. When I had a local dealer (not the one I purchased from) do a warranty recall service on my Challenger and it came back literally covered with oily finger prints on the inside (and the recall service NOT performed, by the way), I went straight to the home office and they got the ball rolling FAST to make sure it got in literally the next day to make it right. At the very least, they should get your rewards money back and probably can get the same or similarly configured truck shipped to a dealer more local to you in Mandeville/NOLA. Considering how much money you've given GM, they should be in a hurry to make it right. I am absolutely dreading trading my 2011 Range Rover Sport in because of exactly this experience. It isn't in the best of shape, it is an expedition vehicle and got treated as such so she's banged up but the cost to maintain is far exceeding the actual value of it so I'm looking to go to either a Jeep or the new Ford Bronco if it ever actually gets released.

twitter is a good place :-)

A typical car salesman would now call C.W. and tell him, "Well, the sales manager says we'll deduct only $800 now for your 'worn-out' tires."

These dealers should be held accountable!

I hope this dealership completely goes outta business now. We NEED more exposes like this. You treat your customers like garbage, you deserve to go bankrupt.

cottontop 3 had problems with one of his local dodge dealers too a few years back.

thankfully it seems they're gone now

Sorry, but your dad lied to you.

Yup, most don't care. As I have aged I know plan to say you have 1 hour for me to be out of here and I'll take note of the time and I'm not even going to tell them I'm leaving I'm goign to get up and leave. It shouldn't take 2, 3, 4 hours to do paperwork. Especially when you already agreed to stuff and you are coming in to pick the vehicle up. been there done that and will NEVER do it again. I don't NEED your vehicle. Also you are not the only dealer in most towns. I can buy any brand if I want. I also never fall in love with vehicles to me they are a point A to point B item that looses money and i want to own as few as possible in my life.

he had a heart attack and died?

@@PatrickSBellSr If I was mover, I would have shown "The Big Guy" the text convo so that he knew that he told them that it was an 8.5 and the tires had quite a bit of wear left. That could have put the onus back on the manager to cut the deal because in good faith, he should have. Mover's tires were 6 to 7/32nd's across the board. (perhaps Mover did).

Too bad this time they picked on a pilot who spent countless hours in a confined fighter jet cockpit. LOL wrong fight to pick that day.

@@PatrickSBellSr dealership across the street did that to a friend of mine. He was buying a car and was 4 hours out of town. Did the deal over the phone, used a credit cars for a deposit. Got me to go check it out. Car was there at that time but after abit i didnt see it. 2 weeks later after his shifts on the rigs he called me to meet him at the dealership so i can help him install some parts he was going to pick up. I get there and he was pissed. Claimed the mileage was wrong so the bank wouldnt approve him of the loan. Kept trying to get him into a new car worth more. He kept asking where the car was. They claimed he was being detailed. He said “you guys said it was already detailed when i called you 4 hours ago”. I looked around, couldnt find the car anywhere. They sold it a few days after i checked it out. They were hoping since he came all this way he would just buy something else. He did....just not from them. While they were giving him bs about not being able to refund his $1000 deposit back because they needed the card he paid with and he left it home, we went to another dealership and he bought a brand new ram. Came back to the dealership 2 hours later to get the refund with a brand new truck.

That's why you should always be ready to walk away - I've done it a bunch of times when terms/prices/etc suddenly changed. And that's why I don't buy from dealers anymore - there was a time it was hard to find nice used cars, dealers almost had an inventory monopoly, but those days are long gone.

@Jeff Russell You damn right, I walked out of a dealers office 3 times over bullshit charges on a used vehicle and starved the jackal out for 4 DAYS before signing anything. Fuck them and their Persian rug salesman tactics. My feet are leathery, I can walk on dirt, fuck you!!

My brother has a Terrain, thing was a lemon.

Wise choice

GM has not learned a thing about how to beat the import manufacturers since their wake up call in the 80's.

The best choice you ever made with the rav 4

I’ll never go to chris Myers that’s why i went to chuck stevens to buy my beautiful ram Laramie

Yeah not smart

I hope you are honest. In my town KC MO. not for long. Such practice is from 1960's on women. No respect for the type and still think you should roll out red carpet and pop a 20oz. for a $78000 truck. You all are crazy! Even the ford terradactl whatever at $48000 no sale. Get a Ram hemi, take wife on a cruise and buy a new motorcycle. Still same budget, SMH.

Should be the same for every customer. Your point is invalid and wrong.

^Guy who doesn't understand how buying power works^

​@@codylapoint Are you talking to your little arrow?

@@DouEditz you're right it SHOULD be the same for every customer but salesmen work on commission and sales managers have performance numbers to show... So while it should be the same, it's really not. Someone dropping 100k+ with cash in hand gets priority over someone financing a 30-40k vehicle.

@@adi0malka Commission is usually fixed so it don't matter if he spending 100k or 30k as long as its a new vehicle it really doesn't matter. Performance is all about how many cars are on the lot............ sell them...thats it...dont over pay for trades or used....thats it. SERVICE DEPARTMENT MAKES THE MONEY The person Financing is worth more to the dealership than the person dropping 100k.

Hahaha that and the nitrogen filled tires are HUGE warning signs. They're going out of their way to tell you they're a hinky outfit.

estimated time of arrival ? lol

Yep, and ordinary air is mostly nitrogen anyway! And have you ever been to a service station trying to refill tires with nitrogen when you get a puncture? They never have it!

@@shoobidyboop8634 But.. but.. you also get a free pinstripe with every PDI! But yes, I heard that as well, and would have saved myself the trip. Nitrogen tires are.. weird. I've heard a few attempts to explain it, mostly along the lines of 'race cars use it!'. And ok, nitrogen is very slightly less dense than air, but that won't help speeds or gas mileage. Then again, air being denser improves grip. Race cars use it because it's consistent wrt properties like thermal, moisture content etc, but less than zero benefits for regular drivers.. Especially when as John Bremner says, availability isn't great. Plus calling dealers to ask if they can do N2 fills probably adds a 20% sucker tax to anything else they might be planning to charge you.

I was thinking the same thing

I should have heeded that advice at a dealer four years ago.

That is what they wanted. They probably had another buyer lined up.

@@jamescaley9942 wow you’re brilliant

He did not actually say that, The video showed everything he said. This guy just did the Typical overexaggerate thing we southerners do. Now my reason for pointing this out is, How did you not notice, but actually came to the comments just to point this out. You went completely off of his word, less then two minutes after hearing other wise. I know its just a youtube video, But maybe it means something deeper. Like dont just believe everything you hear, pay attention for evidence.

Well there’s a good chance he may have actually said it and it was edited out because at the beginning he had mentioned he had a few choice words for the guy. It would’ve looked weird if he edited out his response to the guy saying that because of KZfaq’s no cussing rule. And to be honest with you I side with the man because whether you like it or not when you’re in the military cuss words are just part of the atmosphere and they tend to roll off tongue pretty easily specially when people/companies go against their word.

@@djparra41 I have no idea what you are talking about. I was stating the obvious, You seem to be rambling.

"You won't even make it back home". OK fat man. You won't even make it past the McDonald's.

Must have been the service advisor covering for the sales manager with a line like that

That’s why we have to fight state level franchise laws that ban manufacturers from selling directly to consumers. All of this haggling and scamming would disappear.

Honest and deal are words that can't really exist within one full sentence. Oh wait, I just did that :D

@@Waliwxrld Yes, because most everything else you buy direct from the manufacturer is cheaper. What is Toyota going to do with your trade in? Tesla is not know for giving a lot for trade ins.

@@bindingcurve not saying dealerships should be banned but we should have the choice to buy from the manufacturer if we want to

@@Waliwxrld And them you are likely going to be paying MSRP. Works out better for the consumer with super hot cars, but not much else. Never heard of anyone who could not get MSRP + tax and title on anything other than a 'hot' car. Even then if you are willing to wait you can still get MSRP. Buying direct from the manufacturer almost is never a better deal. If the manufacturer starts undercutting every one else they will just piss off all the distributors.

Don't forget the VIN etching on the windows

Private sell usually isn’t worth it for taxes.

@@CWLemoine You need to find a no sales tax, no use tax State.

@@CWLemoine It with most states also. You have to sell outside the state most of the time. Ironically EBay Motors is a good place to get visibility. I know many people who sell and buy out of state on EBay. Years ago they switched to a flat fee regardless of price which opened the door to the popularity. The big thing about EBay is thousands of people see your listing even local buyers who may not see in local publications. Best of luck whichever route you go.

Yea i learned those tactics recently about not mentioning how the payment is gonna be made. Was looking at a new supra and dude kept asking me what payments am i looking at. I kept saying “ill talk to finance about that”. Even though i was gonna pay in cash. I never once negotiated a price, never once what price i wanted the supra for. Salesmen gave me a price, i said cool, gonna search a few more dealerships before dropping a large amount of cash and see who gives me the best offer. Wasnt saying i wasnt buying it from them but wasnt saying i was. Sales manager came out and kept lowering the price without me even saying anything other then im gonna check out a few other dealerships. Got him to lower the price by $12,000 canadian dollars without ever once saying how i was paying or what i wanted to pay.

My parents actually did that with a dealer in upstate NY back in the late 80s. They had bought a brand new 1988 Beretta GT and kept having front end problems with it. After the third time they had it in the shop for warranty work, the dealer tried to deny service. It escalated to the point my dad got hold of some corporate folks, and the problem was fixed. That dealer wound up having their franchise stripped by GM a couple years later.

GM will do precisely **nothing**. Dealers make money for them and if GM were to act based on every KZfaq video, few franchised dealerships would be left.

Lmao straight up.

😂😂🤣

u are correct sir!!! , i would have done the same!!!

Wow. 50.00 is like 2 cups of coffee for me with ubereats. I tip well.

I go to dealers hoping they'll give me a reason to walk away. And will gladly do so...

Where do you think the $1300 for the "bald tires" are going?

Hahahahaha! Exactky

I could see them adding an upcharge for a corned beef sandwich.

He was expecting a steak dinner with a stripper show from the bogus upcharges alone on every sale.

I have had worse experiences with the finance guys than the sales guys

LOL

Exactly!

Guaranteed that dealership would leave those same tires on that Yukon had the deal gone thru and sold it as is!

More like a new OWNER now😂😂

@@barfo281 and that is why a simple tread gauge MIGHT save you a few hundred dollars on negotiating a deal on a used vehicle.

It's ok. Hope they know, we're all coming for them. What a horrid business.

Leave google reviews. Much harder to flag.

Leave a google and yelp review

@@CaptainJimNoss Excellent idea.

I'm going to give it a try myself. Let 'ya know!

Yep. Lol.

The truth is GM ships PDI adds LONG BEFORE vehicles arrive.

@@ianthompson6554 Yes, they are called LPO's and these pieces arrive about two weeks ahead of the vehicle and are tagged with a bright orange sticker with the last eight of the VIN.

He was talking out of both sides of his face.

Yes he lied!

Mike Davenport is the only person I'd buy a Chevy from if I lived in the USA. A lot of car dogs hate him for his content as he is super transparent about the dodgy tactics that some dealers use.

I'd be with you if Mover hadn't have gotten out the tire depth gauge to show they were full of it. There was no reason to dock that trade for tires other than greed.

The 5.3 and 6.2 are all junk. My lifters took a crap at 53K miles due to the known Active Fuel Management Cylinder Deactivation. MAJOR issue. My friends GMC 6.2 same damn thing. I can't believe GM doesn't have a recall on these. They actually replaced the motor in my friends GMC because they said there was no fix. Smoked. Done. Had a loaner for 3 months. He told him to get a plug in ODB cancel modem from "RANGE" for $150. Can you imagine??? A GM rep telling a guy to buy an add on to cancel the active fuel management system in his truck with under 50K miles!!! Crazy.

@@3sons66 I make a fortune fixing these shit boxes. worst part is now because of this covid shit parts are always backordered. so now the trucks sit on our lot for months waiting on parts. especially lifters and fuel injectors

Haha

And tell them the tyres have gained some tread depth on the way back lol

There is no such thing as an honest dealer. That's the issue. Its like saying a few bad cops spoil the bunch. No. Most cops take advantage of their position. Just like dealers. Most people feel they have to prepare for war before setting Foot in a dealer

​@@jrh8302dealership isn't pigs

The General Manager at the dealer I use to work at, use to say that very same thing, and he would screw over his own mother to make some $$$ on a car deal.

@@rhettbaldwin8320 I've known this guy all my life, I actually know him and his family. They aren't like that and I've never heard anyone in our area say anything bad about them. However, I'm sure most of them are like the one you worked for.

It's his job? Probably a shift or some training course or something, how's that more interesting?

@@meistro32 Getting screwed by a car dealer is just one of those things. Its like a colonoscopy, everyone gets one sooner or later and its not a great experience. Sheriff's training HAS to be more interesting...

I believe he’s a member of a police reserve so he volunteers as a police officer every now and then. On his Instagram, he posted a picture of himself in his police uniform. I think he’s mentioned that he’s in a police reserve department in his older videos.

Missed this post.... I forwarded the link to the director of sales for the SE region

BTW. If you have a dealer you like and trust, they can usually find the vehicle you want and have it brought to their dealership. I've done this a couple times, where my dealer "buys" the vehicle from another and brings it down to me. Seems silly to have to drive 2hours to pick up a car if you have a local dealer.

Already got a reply and this is being looked into from the GM side. Don't tick of the Chief either.

Yep, should show the big wigs lol!!! Get wrecked.

@@ChrisZwolinski hopefully we'll get an update soon.

I have to ask, is one of the tactics to ignore customers? When I got out of the military I decided to trade in my 3 year old loaded Tacoma for a compact. I preferred the Honda Civic but was going to save myself 2 grand for the lesser Toyota Corolla. Drove to the Roseville automall in Roseville CA. I was on the Toyota lot for nearly 45 minutes. I walked the entire lot twice. I was one of maybe 3 customers there on that day. About 100 degrees so didnt really want to be out and about like that. Physically walked past about 5 salesmen and saw at least 5 others and not a single one acknowledged my existence. Finally said fuck it drove a few lots down to the Honda dealer. Was immediately approached by two sales people as I would expect. Told them what happened and that apparently Toyota wasn't interested in selling cars. Asked if they were. Was out of there a couple hours later with a new Civic. Spent a bit more but got a better car. Have had that car since 2007. Still cringe thinking about that toyota dealer.

@@saisr1 salesmen are the most prejudice people i have ever met, if you are young or not white or Asian they will ignore you. Same thing happened to me when I went to a ford dealer to buy my 3rd new mustang. I guess they thought I didn't have any money it tool forever to get someone to show me the car

@@montevallomustang Yeah I totally get that but I am a white male and I was driving a truck worth 2x the Corollas I was looking to trade for. Just got out of the military (like 4 days earlier) so I had my shit squared away. It's not like I was checking out Land Rovers. I spent the majority of my time looking at the cheap cars and only walked the full lot to see if I could get some acknowledgement from a salesman. The salesmen are all male and I think maybe two of them weren't white guys. I was 27 at the time. My brother has bought 3-4 new vehicles from that dealer and was shocked that's how I was treated. I've been to other toyota lots and no such issue. Some places just suck sometimes.

Nah much better if he landed in the stealerships lot in one of the police choppers even if he was only on a training mission, me thinks the look on the stealerships face would be priceless

Just drop an external fuel tank on the building while at mach 2.

Then they say “ negative ghost rider” still does it at 500knts

@Commenter2 yeah, totally. Greed is taking over the world.

EVERYONE pretends to care about veterans.....but THEY DONT CARE🤔. Just look at all the homeless vets 🤨

@@steverl22 We care about everyone. Did i ever say i dont care?

All you have to do is say "show me"....

That would have been epic. Or have them show it you.

More important.

Wushappnin

@Vanargand Have you looked in a mirror lately? With you attitude, I would not trust you either.

@Vanargand This a ignorant comment, what does being in the south have to do with anything. PS Trucks in Texas have better incentives then anywhere in the country.

@Vanargand It only shows your complete ignorance , to make such a racist, ignorant comment.

@Vanargand Oh Lordy Lordy, he's resorted to playing the race card on you! He must want the attention badly.

Good idea. Get GM involved and tell them to stop supplying shady dealerships with vehicles.

100% they can cut their license to sell GM's vehicles. Yeah the own the dealership, but they still have a relationship if you will with GM.

As a follow up, I was so upset by this, I've forwarded your video up the chain to someone who can look into it further.

One reason why Tesla is doing well and traditional dealers fought hard to prevent them from operating directly. All a dealer is doing is distributing a product. Dealership owners shouldn’t be millionaires. Vehicles should remain on consignment and they should get a flat commission based on location and sales volume, then they can attempt to make most of their money on service agreements.

@@mikegirard4388 Yeah just mentioned when I purchased my Tesla 2 years ago in another comment before seeing this. I've been in plenty of dealerships and sick of all the negotiating and waiting around. They just come across as super shady as well, so many fees and charges. I ended up buying my car online, knew the date of pickup. Was in and out the Tesla service center with my new car in less than 20 minutes. That's how it should be. Quite honestly I would never purchase another car from a dealership ever again.

With B-52 for more fun

Some air to ground gunnery you mean

@@jameshewitt8828 that need trump stay president

How about a MiG-29 at treetop level right over the dealership. Like what that Ukrainian pilot did a few years ago

Better Eurofighter with full afterburners on top of owner office 🤣🤣🤣

Correct me if I’m wrong, but what if you just do the financing, get the good deal and then pay off the money the first month? Wouldn’t that not cost you anything?

@@mystic316 You'd have to check ther terms of the loan. There's upfront fees for applying and processing the loan and some financing companies have penalties for paying it off early.

@@mystic316 thats exactly what you should do.

I do the financing, then i pay it off in full the first months payment.

@@ginacalabrese3869 You really only see that with people with poor credit, but you still need to check.