How to Fix a Slow Flowing Primo Water Dispenser in Less than a Minute

Рет қаралды 359,888

9 жыл бұрын

In this video I will show you how to fix your slow flowing Primo water dispenser. All you will need is a pair of pliers and a paper towel. You will be thrilled you don't have to replace the dispenser! I made this video because I couldn’t find anything online to help me fix this expensive machine. I was ready to replace when I discovered the simple solution.
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Пікірлер: 676

@michaelwcrosby 8 жыл бұрын

You have over 30 thousand people who watched this video and 700+ likes, which means that a lot of people had the same problem. I could find nothing by the company to trouble shoot this problem, and thanks to you, the problems is solved in a snap. I have been losing faith in humanity, and someone like you took the time to help so many others you will likely never meet or know. So, thanks for not only helping me repair my water cooler, but also for helping rebuilt my faith in humanity.

@ShipmanAdventures 8 жыл бұрын

Ha. Others on KZfaq have helped me out countless times on projects. I thought my video might help a couple of people, didn't realize it would be that many. I'm glad it worked for you, have a good day!

@danielsalinas9840 7 жыл бұрын

how the hell do you REMOVE THE DIP TRAY! SOMEONE HELP PLEASE

@therealflamelit 7 жыл бұрын

mine just pulls out wit a lil force

@jalcantara9923 7 жыл бұрын

thanks my man! I was ready to replace mines as well!

@kea7721 6 жыл бұрын

I couldn’t believe when I googled this problem and your video popped up first thing! I am so appreciative! Thank you! Thank you! Thank you!

@Jax4life8469 2 жыл бұрын

Omg I've tried figuring this out for a few months. I was just about to drop it in the trash for pickup tomorrow. And this just saved it. God send

@ShipmanAdventures 2 жыл бұрын

Ha! So glad it didn't end up in the trash!

@rogerthorpe2000 8 жыл бұрын

Solved our flow problem and saved me from having to buy another water dispenser, thanks!

@davea4889 2 жыл бұрын

After watching your video it took about 30 seconds to fix my water dispenser! Many thanks!

@ShipmanAdventures 2 жыл бұрын

Fastest fix in town. Ha! Glad it helped, thanks for the comment!

@mogabian Жыл бұрын

Great video. Short and sweet. None of this long blah...blah...videos. Thank you. Much appreciate it.

@ShipmanAdventures Жыл бұрын

Lol, glad it helped! Thanks for the comment, made me laugh!

@ramseyann2695 4 жыл бұрын

OMG THANK YOU FOR SHARING!!!!! We’ve dealing with the super slow flow for 2 years now until I finally found your video!!!! Now the primo is as good as new! Thank you so much for your video!!!

@ShipmanAdventures 4 жыл бұрын

No problem!

@marvinbrooks9104 2 жыл бұрын

Thank you very much! It took 15 seconds to pull it out , flush with hot water from kitchen sink , reinstall , and an awesome water flow again ! I kept researching for a new pump because it kept cutting off and on , so I thought it went bad. Thank you very much for your post.

@ShipmanAdventures 2 жыл бұрын

Glad it helped!

@ohmyrod6715 Жыл бұрын

Same exact water dispenser. Was slow flowing and spitting water to the left for like a month. This video helped out tremendously

@ShipmanAdventures Жыл бұрын

Glad it helped!

@purplemokey102 4 жыл бұрын

Thank you from all the teachers at AJ Schmidt Elementary in Angola, New York!!! Life is so much better!!!

@ShipmanAdventures 4 жыл бұрын

You all are very welcome! Glad to help the teachers! I'll have to tell my kids. Thanks again for letting me know it helped.

@frankherbert6476 3 жыл бұрын

The little trick that someone finds and shares makes a big impact!

@ShipmanAdventures 3 жыл бұрын

Yeah, had no clue when I posted. My van ac went out this weekend. Thought I'd be out $1000 as it wasn't cooling, maybe compressor. Quick youtube video and changed out ac relays, $20 and fixed same day! I've been helped out so many times by others, glad I get to share a little something. Thanks for your note!

@basketballstar021 5 жыл бұрын

That was the easiest fix ever... Nothing on the Primo troubleshooting site that even mentions this.... Thanks so much!!

@ShipmanAdventures 5 жыл бұрын

No problem! Merry Christmas!

@1979ddawg Жыл бұрын

This is something I never knew. Got one of these flowing free again. Thanks for the tip!

@ShipmanAdventures Жыл бұрын

Glad it helped!

@compraseimportacion4825 2 жыл бұрын

Thanks a lot for sharing this! My Whirlpool water dispenser (which seems to be the same as Primo), showed the same problem after I tried to fix a leak. I'm so glad I watched your video before disassembling the entire unit.

@ShipmanAdventures 2 жыл бұрын

Thanks for sharing, good to know!

@kenmiller19 5 жыл бұрын

I had the same issue and once I removed the filter piece, I noticed a chunk of sludge. I cleared it out and now have full flow once again. No more waiting for over a minute to fill up my water bottle. Thanks for the video!

@ShipmanAdventures 5 жыл бұрын

No problem! Glad it helped!

@khadijahenoh870 8 жыл бұрын

You are a life saver. We almost replaced our water dispenser out of sheer frustration.

@nassernajm5417 5 жыл бұрын

Many Thanks....👍

@user-dl2xf2xp7e 9 ай бұрын

Brilliant! Best video I’ve seen all week. Saved me a ton of work.

@ShipmanAdventures 9 ай бұрын

Awesome! Glad it helped! Always nice when a project is much easier than expected.

@jamieanderson3089 8 жыл бұрын

Fantastic..didn't even need pliers, twisted off easily...thank you thank you!!!

@polocisneros 5 жыл бұрын

I wouldn't doubt that primo co.and would rather keep this little quick fix under wraps. This issue has probably generated tons of revenue for these primo people! My wife has been bitchen for the last few months about the water flow, I was about to toss this one and just go buy a new one. You don't know how appreciative I am right about now, you just saved my wallet & marriage...... thanks!

@ShipmanAdventures 5 жыл бұрын

Ha! Glad to hear it helped in more ways than one!

@ShipmanAdventures 5 жыл бұрын

Awesome! So glad this video helped!

@amandaballes7723 2 жыл бұрын

6 years later and you’re still saving people’s sanity. Worked like a charm here! Thanks man!

@ShipmanAdventures 2 жыл бұрын

Yeah, it's funny. I had no idea that more than 10 people would find my video.

@missherrera5226 8 жыл бұрын

THANK YOU!!!!! I was losing my patience while filling glasses of water. I didn't look forward to having to use the dispenser because it took soooooo looooong to get a darn drink!!! Thank you again!!!!!

@davidbsosa 3 жыл бұрын

Lifesaver! I was about to buy a new pump..! Thanks!!

@ShipmanAdventures 3 жыл бұрын

That would have sucked. Yeah, I almost did the same. Glad it helped! Thanks for the comment!

@user-ic3ll7jn2c 6 ай бұрын

Thank you SO much for sharing this!! I just fixed our problem because of your video!

@ShipmanAdventures 6 ай бұрын

Awesome gald it's still helping people!

@marthamcgee7990 Жыл бұрын

You saved my dispenser!! Thank you for sharing this tip.

@ShipmanAdventures Жыл бұрын

Ha! If dispensers could talk. 😀 Thanks for the comment glad it helped!

@Girlsontop21 Жыл бұрын

Thank you for your video! Worked and fixed less than 10 seconds

@Sinister134 2 жыл бұрын

You are a legend . I just went through primos videos and wasted time. Thank you

@ShipmanAdventures 2 жыл бұрын

Lol...thanks for leaving the comment, that was a creative one gave me a good laugh. Glad it helped!

@eliagf 3 ай бұрын

I was ready to throw mine out to the garbage today and gave it one more shot and came across your video!!!! It work again 🎉🎉🎉🎉Thanks!!!

@ShipmanAdventures 3 ай бұрын

Awesome!!! So glad the video is still helping people!

@ladyvi315 7 жыл бұрын

I bought my first dispenser in 2013 and after a few months I couldn't figure out how to fix it. There was no info on line anywhere so I pitched it and bought a new one. Thanks to you I am now able to fix this one without running out to replace it again. Thanks for posting and saving me the $$$. You rock !!!

@ShipmanAdventures 7 жыл бұрын

Lady Viola Thanks for the kind comment. I'm so glad it worked for you as well! Saving the landfill one dispenser at a time. ha! God Bless

@MrCrowlster 3 жыл бұрын

I looked everywhere for a solution. Not a single other place advised to do this. Working like new again.

@thesilversurferhackerking 3 жыл бұрын

Omg thank you so much I searched this and you were the first one to pop up this has been driving me insane I was about to rip the thing apart

@ShipmanAdventures 3 жыл бұрын

Glad it helped! Yeah, I felt the same way. Thanks for the comment!

@SuperMandolin1 4 жыл бұрын

Like so many others here testify, your fix was simple and did the trick. 60 seconds of work saves us from buying a whole new water cooler. Thank you!

@josephvassallo6444 8 жыл бұрын

The slow flow of water has been extremely frustrating. THANK YOU SO MUCH for posting this video and sharing your solution with everyone! Our water is flowing again! 👏😃

@Davedwin 3 жыл бұрын

Thanks man! Our cooler at work was full stop. Cleaned that screen and we're back in business!

@ShipmanAdventures 3 жыл бұрын

Very cool! Glad it worked for you and thanks for letting me know!

@marvinbrooks9104 2 жыл бұрын

I was researching water pumps cause mine kept cutting off and on , water was very slowly coming out. I watched this video and had mine fixed in less than 15 seconds. You are the man. You saved me a lot of frustration and problem solving .

@ArizonaBob1947 5 жыл бұрын

April of 2019 and your under two minute video has saved countless Primo customers from massive aggravation and frustration when the water begins to trickle from the dispenser. After FOUR YEARS you would think Primo would either link to your video or change theirs to CLEARLY show how to fix the slow flow problem. Endless Thanks to you, Shipman Farm !

@ShipmanAdventures 5 жыл бұрын

Ha! Well actually they emailed today and asked if they could link to my video, which I said was fine. Overall we love our water despensor and so far this little fix has kept us going for years.

@newstartdiscipleship 9 жыл бұрын

You sir, are a gentleman and a scholar.

@vonjedi420 8 жыл бұрын

You are a gentleman and a scholar.

@francesderrick7998 Жыл бұрын

Thanks! I was just getting ready to buy another one. You just saved me about $150 !!

@eban3 4 жыл бұрын

thanx so much for posting!!! , was gonna heave it to the garage for a junk run,cleaned the screen with a tooth brush ,alls good!

@ShipmanAdventures 4 жыл бұрын

Glad to hear!

@gregor475 3 жыл бұрын

very useful. was ready to dump my 6 month old cooler. manual was useless.

@shirleyakers9471 8 жыл бұрын

I love how it was straight to the point and solved a lot of people's problems!

@danrose8867 5 жыл бұрын

Was ready to kick ours to curb. Huge help......saved a ton of aggravation and swearing. Thanks for taking the time to post this !

@ShipmanAdventures 5 жыл бұрын

No problem, glad it helped!

@garyroseborough2000 3 жыл бұрын

Thank You So Much!!!! We were thinking we were gonna have to replace the whole unit!!!

@ShipmanAdventures 3 жыл бұрын

Glad it helped! Thanks for letting us know!

@haibimal 2 жыл бұрын

Thanks a Ton. You saved my day l almost ripped apart my dispenser parts except this one . Thanks mate!!!

@ShipmanAdventures 2 жыл бұрын

Ha! Yeah I remember the feeling! Thanks for the comment!

@michellebrockmeier7487 8 жыл бұрын

Thank you so much! We were getting ready to put our machine to the curb for big trash day. We took your suggestion and left the filter out after removing it. Saved us money from buying another machine or renting one from our water company.

@docstel9331 8 жыл бұрын

THANK YOU! I was praying my problem would have an easy solution, and here it is!

@briannathan8296 4 жыл бұрын

Thank you so much!!!! Getting water was so painfully slow!

@KK-pf6rb 7 жыл бұрын

I have the same dispenser and have the same problem. You solved the problem in just a second! Thank you so much!

@danielsalinas9840 7 жыл бұрын

how the hell do you REMOVE THE DIP TRAY! HELP PLEASE

@daqlynn 8 жыл бұрын

I'll add my thank you to all the others! So glad you took the time to post this so the rest of us could fix our Primos!

@xclusive1987 2 жыл бұрын

Exactly how all help videos should be. To the point and solve the problem. Thanks!

@ShipmanAdventures 2 жыл бұрын

Glad it worked for you!

@hpropper1 8 жыл бұрын

Excellent tip. Thank you so much. Fixed in under a minute. Pulled the little screen out entirely and it works like a champ.

@TheRedRaven_ 3 жыл бұрын

I know this is an old comment but I recommend putting the screen back in there as insects could easily make a home for themselves in the split hose section.

@robertlopez5924 6 жыл бұрын

thank you so much !!! I was also about to buy a new one !!can't believe it was that easy !!great video and again thank you !!!!

@brendalowe3794 7 жыл бұрын

THANK YOU for posting this. Nothing in the documentation that came with the water dispenser referred in any way to a filter. We would not have figured it out without this video.

@Chefalondra21 7 жыл бұрын

Thank you 🙌🏻👍🏼... we stopped using our water dispenser 2 years ago because we couldn't find the solution. I stumbled on your fix video & now it works 🤓..

@ShipmanAdventures 7 жыл бұрын

Chefalondra21 Glad to hear it work out!

@ajhaza 7 жыл бұрын

Thanks for taking the time to put this up! Took me two minutes and my dispenser now works perfect!

@sarahtentilucci1889 5 жыл бұрын

Thank you! We gave our cooler to my father when we didn’t need it anymore and it slowed immensely once he set it up (it sat for about two weeks). We had no clue what could be wrong until this video. Truly a 30 second fix. You rock!

@christinaford79 7 жыл бұрын

You just saved the day!!!! I looked all over the internet and couldn't find a fix! Mine stopped letting water out completely. Thanks so much!!!!

@ShipmanAdventures 7 жыл бұрын

I figured it was bugging a few other people, had no idea so many people had the same issue. I'm really glad it worked for you!

@franceslindberg954 7 жыл бұрын

Wow. This helped me. Our machine is so different, but the problem was the same. It was inside of the machine where the screen was. It works like a charm now. Thanks.

@INTJ92 6 жыл бұрын

Dude you’re a life saver! I can’t thank you enough. I’ve been having this problem for few months and I thought it was somehow clogged and couldn’t find any solution online. Thanks man!

@michelecooper3934 8 жыл бұрын

This is my second water cooler, after the first one ran so slow I just thought it was time to buy a new one, on my second cooler I thought I would figure out why it also is running so slow and found your very helpful video. I am not very handy and would never have been able to fix on my own without your help. I appreciate your talents.

@potatohead8692 Жыл бұрын

This was exactly it, I thought the pump or something was going out. I just put my thumb nails on the lip and was able to pop it off and sure enough just like you said it was all clogged up, the water flow came back like 5x faster before it was taking like 3-5 mins to fill a water bottle lol Thank you!!

@ShipmanAdventures Жыл бұрын

Glad it worked for you! I thought the same, so nice when you can fix something this easily. Thanks for the comment!

@bluewitch8829 6 жыл бұрын

I just did this and it works! I took out the filter which was clogged with a clear gel-like gunk, washed it under running hot water, sprayed some vinegar cleanser and used a clean toothbrush to brush off the build-up, rinse and voila! The water now dispenses freely. The Primo website is useless, no troubleshooting tips at all. Thank you very much for sharing this.

@ShipmanAdventures 6 жыл бұрын

blue witch Thank you for the kind comment. First thing I saw this morning and made me smile! Thanks!

@lpi223 8 жыл бұрын

You sir are a money saver! Thank you!

@MrTantriq 6 жыл бұрын

Wow. I feel so stupid and grateful at the same time. I knew it was either mineral build-up or a loss of pressure, but had no clue that it was so simple. Thank you. You really just saved me a couple of hundred bucks, because I was about to go out and buy a new one if I couldn’t find a fix online. Yours was the first video I saw, and you totally solved the problem.

@johnniemiller2087 9 жыл бұрын

You are an angel. Thank you for taking the time to film this and share it with us.

@democracyortrump 3 жыл бұрын

Awesome, thanks! Just solved the issue for me. Your video is still helping people out, 5 years after posting. You should get a percentage of all the $$ you've saved folks :)

@ShipmanAdventures 3 жыл бұрын

Ha! Wouldn't that be nice!

@petebetancourt7374 3 жыл бұрын

Thank you very much this is the second water cooler I’ve had the same problem luckily the first one was on warranty they came and replaced it the second one was not I was about to give up on it but thanks to you it works brand new I appreciate your website thank you

@ShipmanAdventures 3 жыл бұрын

I'm glad it helped you out!

@PixeeSpears 6 жыл бұрын

Worked like a charm.. I left the mesh on it .. just soak in hot water and give it a good wash and it's good as new.. 2017 and man you saved me

@rbahena82 7 жыл бұрын

most of the simplest fixes are the most effective . . awesome!

@sergiorotari 4 жыл бұрын

Thanks a lot for taking the time and helping so many people including me.

@ShipmanAdventures 3 жыл бұрын

Our pleasure!

@SnapFooz88 8 жыл бұрын

You are a Rock Star! Thank you for posting. I love it when people share with others, We were ready to buy another unit. Blessings to you and yours, keep up the great work you do.

@alexarockman3999 9 ай бұрын

We were about to replace this thing after having it near a decade, 57 seconds into your video and its fixed. Thank you SO much!!

@ShipmanAdventures 9 ай бұрын

Glad it helped!

@IrishmanMP 5 жыл бұрын

Dude... Thank you so very much for taking the time to post this! Like many others, saved me quite a bit of money. My family is extremely grateful. Take care.

@Ozarpup 6 жыл бұрын

Thank you so much for the video. Cleared it right up in seconds.

@kaitr2487 4 жыл бұрын

Thank you so much for posting this! I couldn’t find anything from the manufacturer and have been dealing with water flowing slower and slower for months. Was about to buy a new one but this fixed it in about 30 seconds thank you!!

@ncj2001 5 жыл бұрын

Wow!!!! I am in disbelief that something so small was causing such a BIG problem!!! You saved our water!!! Thank youuuuuuuiuu!!!!!!!!!!!!!

@ShipmanAdventures 5 жыл бұрын

No problem! Glad it worked for you!

@lisaholmes7232 6 жыл бұрын

I can’t believe how simple the solution was! Thank you! Manufacturers should include this vital bit of information. Also, not replacing the screen; it was rusted and breaking apart. I imagine I’ve ingested much of the particals over time.

@shajcooks2660 5 жыл бұрын

I was about to buy a new dispenser until I saw your video and it worked!

@ShipmanAdventures 5 жыл бұрын

Glad it helped!

@chimpoos9094 8 жыл бұрын

Omg !!!! This actually worked !! You sir are sent by the heavens ! Thank u for making this video

@danielsalinas9840 7 жыл бұрын

how the hell do you REMOVE THE DIP TRAY! SOMEONE HELP PLEASE

@dianepacey2692 7 жыл бұрын

This worked, now I am getting white tiny flakes in my water, what is happening, I use Culligan Bottled water

@shirleyakers9471 8 жыл бұрын

This is what I needed!! Thank you sooo much I was about ready to sell my primo water dispenser and now the flow is perfect speed!

@ak472g 5 жыл бұрын

Thank you for showing us this. This was a frustrating problem with a simple solution. Now mine works great. *be advised* If you have a newer model like i have, its the same fix...except. When the cap is removed it may dislodge from the rubber hose leading into the unit. The nozzle is a connecting piece to the rubber(surgical like) tube that flows the water down into your cup Its the T shaped hose inside the unit just above the spout. You will need to ensure your spout is still connected.

@FluteFantasy21 Жыл бұрын

Still saving water coolers from the curb in 2022. Thank you good sir! 👏🏻🙌🏻

@ShipmanAdventures Жыл бұрын

Lol...who knew! Glad it helped!

@MrFlorindi 4 жыл бұрын

Thank you so much for posting this!!! Primo doesn't even say how to do this in their tutorial video. Very easy and it worked like a charm even though the screen didn't appear to be super clogged.

@ahhasoaps 4 ай бұрын

That was it! Thank you for this demo!

@ShipmanAdventures 4 ай бұрын

You bet!

@michellegoebel8764 8 жыл бұрын

Thank you so much I was getting so mad at how long it took to fill up a glass of water! Your great for sharing!

@tyfreeze6600 2 жыл бұрын

Awesome, I never would have looked there. I thought it was something with the pressure switch. When I watched your vid I thought no way it could be that simple.... I was wrong, you rock. 😎

@sannypatel2026 6 жыл бұрын

You really made my work easy. It took me less than 30 second to pull out that little part. Thanks a lot buddy.

@rfvfdsa 9 жыл бұрын

Thank you SO much for this video! Ours had gotten SO slow! When I pulled that piece our not only was there crap in the screen but a piece of plastic that had broken off from somewhere in the machine that has made it take FOREVER to fill a cup!

@catrinabush1530 4 жыл бұрын

Thanks a bunch. I was getting so frustrated and couldn't figure out why it was so slow. Fixed it in 30 seconds flat!

@ShipmanAdventures 4 жыл бұрын

So glad it worked for you!

@kilanijackson 6 жыл бұрын

Omg you are a serious life saver lmao!!! Literally under a minute and now its like we first purchased it!! Thank you!

@shackti1699 4 жыл бұрын

You are awesome for sharing this! I did it to mine and it was clogged up with minerals. Mys water has a high mineral content, gonna be doing this every time I clean it out every 6 months. Thanks!

@ShipmanAdventures 4 жыл бұрын

Glad to hear it helped!

@amy3458 4 жыл бұрын

Was it your hot water that lost flow first? We, too, have high mineral content!

@Soren11golf 4 жыл бұрын

Thank you!!!! this worked great! I was ready to go buy a new one after taking apart the top.... I found this video in 10 seconds and it was fixed and working great 2 minutes later!

@doublebassrox 4 жыл бұрын

Thanks for taking the time to do this man!

@ShipmanAdventures 3 жыл бұрын

My pleasure!

@bbunch05 9 жыл бұрын

Thanks! This is exactly what I was looking for. My water was trickling out in 3 different directions. Your fix worked like a charm!

@michaelbeard4042 4 жыл бұрын

Thank you!!!! Took it out and the water flowed. It literally took me less than 30 seconds. I'll probably just leave it out now. I will try to clean it first, but WOW thanks again. I love my water dispenser and I really didn't want to throw it away. Grateful to you.

@marybethbortz9916 4 жыл бұрын

Finalllyyyy. I was annoyed just thinking about getting a cup of water because of how long it took! And ours was only a few months old! Thank you

@CarlosHerrera-ro7rv Жыл бұрын

Thank you so much for your video post. I had taken my cooler apart and could not find anything apparently wrong with it. I was already thinking throwing it away and buying a new one. One famous last ditch effort and you sir are an everyday hero. Thank you so much, after 3 hours of frustration, you saved the day in 1 minute!

@ShipmanAdventures Жыл бұрын

I know exactly how you feel! When I finally figured out how simple it was to fix I was relieved it wasn't a pump or etc. I thought maybe a few other people might find the simple fix useful. Never expected thousands! I do know the newer primo this screen was removed. Thanks for the comment always fun to read!