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What are the levels of process maturity, and how can we measure the efficiency of the business processes in the company? You can find the answers in our new episode.
We will take a closer look at 5 levels of process maturity:
• the Chaotic level where a company doesn’t have a clear understanding of what the process is.
• the Repeatable level where the process description appears, allowing to exclude the typical mistakes.
• the Defined level where there is a process model already, and people want to measure it to improve the quality.
• the Managed level where the company implements the process metrics and indicators, that improve process flexibility.
• the Optimizing level where the processes are continuously improved based on the company’s strategy.