What NOT To Do On A Seller Call | Failed Seller Call
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Жыл бұрынWe cover a lot of success stories, but what about a failed seller call? Let’s talk about what NOT to do on a seller call. In this exclusive video of this four-way call, I speak with a realtor named Mark and we cover some of the basics of what steps to take and what steps to avoid!
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❎ I am not a CPA, attorney, insurance, contractor, lender, or financial advisor. The content in these videos shall not be construed as tax, legal, insurance, construction, engineering, health & safety, electrical, financial advice, or other and may be outdated or inaccurate; it is your responsibility to verify all information yourself. This is a KZfaq video for entertainment purposes ONLY ❎
@ugliestgorilla9006 8 ай бұрын
Jennifer sounded very aggressive, demeaning and argumentative.
@luisnaranjo8417 Жыл бұрын
This was pretty much a dumpster fire 🔥 from the get go. Loved how pace eloquently calmed everyone down like a pro
@vinny1010 Жыл бұрын
That woman did a HORRIBLE job communicating with the seller. If I was the seller, I would be more frustrated with her than the actual agent. There was ZERO rapport on that call
@jitenderbatra5016 9 ай бұрын
This video made me $100,000 equity in my first subto deal today. Thanks Pace! P.S : i am not part of your group. But wanted to acknowledge your contribution.
@PaceMorby 9 ай бұрын
Wowza! This is great!
@A.Joseph Жыл бұрын
This is why Pace is where he is at in life. Calm, collective, respectful, informative. He literally answered every question perfectly. Gave information on a cash out and seller finance. Used real life examples. When it started to go south, he swept in and saved what could of been a shouting match. Your amazing, and inthough I was good! 😂😂
@mike2959 7 ай бұрын
Disagree. He didn’t answer the MOST important question. Why should I sell. I’ve got property taxes from 2009. Tons of equity. A basement loan. Cheapest money ever. Pace cannot answer this question. Because nobody can. UNLESS there’s personal circumstances. Like relocation. Down sizing. Loss of a job etc…
@TheStrangerbyAlbertCamus 3 күн бұрын
@@mike2959it’s not his job to answer the question why do you want to sell. You ONLY talk to people who are ALREADY interested in selling. In the video, it’s the first guy Mark who didn’t do his due diligence to make sure the seller WANTS to sell. It’s not your job to make the seller sell anything.
@othmansaleh3346 Жыл бұрын
Pace’s face at 18:33 says it all. With that tone you’ll never get anyone to sell to you
@CaseSpecificAthletics Жыл бұрын
Bro I'm dying watching this right now. She's freaking out and Pace is dying inside😂😂
@PaceMorby Жыл бұрын
I still think Jenny did a great job on the call though. She explained her side pretty well. It's just that the call wasn't set up for success.
@marshmellocm 10 ай бұрын
I just read this at the very moment it was happening!!!! LOL LOL
@AConservativeView 6 ай бұрын
@@PaceMorby I totally disagree, Jenny was extremely combative and condescending. You handled that situation with poise and respect. And the reality is if Jenny knows she isn't willing to buy at $1.8m as you mentioned after the call then she should make that clear, and its obvious that the sellers know that and that's why they are requiring a little more commitment from Jenny and the currency they wanted, was her time by requesting a signed POF.
@vincentduval8920 5 ай бұрын
Jenny mad aggressive!!!
@antoniostephano Жыл бұрын
Very helpful to hear a call like this that did not work out. I am glad Pace broke it down afterwards but in my mind the big mistake was not realizing this was not a motivated seller but rather an opportunistic one. If he can't get his price in CASH he is not doing the deal. That should have been ferreted out sooner (in my opinion).
@Hawksforever99 Жыл бұрын
Of course he's opportunistic! He holds all the cards in this market! Not to mention if you're anything like me, you HATE the thought of having to pack up and move...absolutely loathe it! But he's right...interest rates like they are, what could they even replace it with? Leaving them with basically 2 not so great options: 1. Rent. Landlords and Rental companies aren't turning a blind eye to the interest rates. So they've upped their prices now. They know inflation is a real thing despite certain people trying to insist otherwise. 2. They could seller finance and try to get a deal where they stay in the home as renters there instead of leaving (maybe the better option of the two). Still not great because with the numbers like they are, Pace would have to charge a bit of a premium to both satisfy the debts as well as making a little money so as to not work for free.
@johncalicho2439 Жыл бұрын
Damn Jenny needs to take a class in sales. I would’ve been annoyed af speaking to her 🤦♂️
@venusandathena Жыл бұрын
I would have hung up
@PaceMorby Жыл бұрын
I think she did a good job though, explaining her side. The call was just set up incorrectly.
@Scott-got-caught Жыл бұрын
@@PaceMorby don't make excuses for her shytty attitude
@morgenglende-michalski369 4 ай бұрын
@@PaceMorbyyou’re being a good partner having her back, but she made some big mistakes here. There was still a chance if her tone was different
@texasinvestor9942 Жыл бұрын
If you’re blessed enough to get Pace on a call with a seller, let Pace do his job. Don’t jump in the convo until Pace acknowledges you to do so. Its best to just listen and learn than to walk away with no deal and an upset seller.
@unclemano Ай бұрын
Pace, I appreciate you guys sharing the raw "nakednes* of a call like this. Even though everyone's bagging on Jenny, we've all been her at one point or another where you get frustrated and speak your mind. You kept it very professional. You could tell you were thinking long term where this specific deal wasn't going to happen but you didn't want a pissed off seller to ruin other deals in the future. You brought calm and empathy just before it became a shouting match. You guys pushed really hard and these sellers were really smart and didn't let anything slide by. They stood up for themselves, held the first guy to what he'd said or led them to believe and they communicated their expectations and concerns pretty clearly. Square peg / round hole.
@dewholdingsllc1050 Жыл бұрын
Yes a good example of what not to be doing. Leaving ego and attitude outside of the meeting.
@PaceMorby Жыл бұрын
I think Jenny did a good job explaining her side. It's just that the call was set up incorrectly. The seller just didn't have motivation to sell.
@DR-rx4lk Жыл бұрын
@@PaceMorby Nope she did not. Imagine someone speaking to your wife like that. No GO You were chill and cool but man she came in and tanked it. If her goal was to win an argument she did OK but if she was trying build brand and be friendly F-
@imactuallyHimtho 11 ай бұрын
@@PaceMorbyshe was being overtly antagonistic.
@CarlosGatlin12 Жыл бұрын
Her Ego got in the way and took over 😂. They wanted an explanation and she couldn’t explain her position without moving the convo forward. When you’re in this business you have to understand that things will get thrown at you that you don’t prepare for but it is your job to keep cool and move everything forward…
@lbs Жыл бұрын
Yea, she would frustrate me in this call. Talking like she's better, cutting them off, saying their property might be crap, treating them all just like another number. Even if I did end up wanting to sell, I wouldn't sell to her. Great on Pace in saving things before it went way off the deep end.
@Scott-got-caught Жыл бұрын
She's a witch, with a capital B
@donovanlujan5744 Жыл бұрын
Facts
@jt4774 Жыл бұрын
Yeah, hope that lady isn’t the one negotiating deals for the company lol
@kukuna2012 Жыл бұрын
Patience is what you won at the end. that's what Pace set himself apart from others. thank you Pace! only you shows win and fail, the truth, behind the call. appreciate your time, Pace!
@wadeshadman Жыл бұрын
Shheeesh! The way you jumped in and calmed that crazy energy going on between the seller and Jenny was so dope and soo much skill 🫡
@PaceMorby Жыл бұрын
Thanks Wade!
@2Cold1906 Жыл бұрын
Hmm. In this scenario, she should have realized that this deal might no go through, but keep that relationship going. Instead she started throwing attitude and smart a$$ comments, and burned that bridge fast. Whew, keep that bigger picture in mind. If I was the seller, I would have snapped right back. Edit: As I continued to listen, Pace did exactly what she should have done.
@TamiaPeach Жыл бұрын
Well definitely don’t antagonize your seller. 😬
@Cali_Girl1 Жыл бұрын
Yikes. That was uncomfortable listening to. Jenny was a little too aggressive and defensive, and the Seller was obviously annoyed. Good job alleviating the tension in this conversation, Pace. 👍
@dennisaguilar4966 Жыл бұрын
When the home owner said that they were not thinking of selling I would have disqualified and moved on. No pain.
@aNewBeginning233 Жыл бұрын
Exactly… not motivated. Move on…
@PaceMorby Жыл бұрын
🙌
@larrycancel7767 Жыл бұрын
Agreed! He brought that up three times…
@miguellabra9539 Жыл бұрын
I see nothing wrong with the real estate agent passing along this lead. In my opinion it was Jenny who started pissing off the sellers by elevating the situation. It was the way her comments and tone of voice were delivered to the sellers where it pissed off the sellers. If anything, the major learning point is how Pace calms down the situation. I love how he says we are all adults here trying to figure out if there is a deal, or not. Very calm.
@pksleep Жыл бұрын
I like how Pace calms everything down.
@PaceMorby Жыл бұрын
Thanks!
@ConUSMC Жыл бұрын
I’m not saying she’s wrong…🙄😂 But definitely one of the reasons why you focus on sellers with motivation
@PaceMorby Жыл бұрын
Hey Les! Yeah. The call wasn't set up for success so a lot of missed expectations and misunderstanding on this one.
@Cali_Girl1 Жыл бұрын
18:11-18:18 18:31- 18:41 18:49-18:55 Pace's facial expressions are so funny to watch. 😆
@Krikket-hm6pz 9 ай бұрын
BTW - This was a freaking gnarly situation. thanks, Pace, for sharing this with all of us; definitely many takeaways to learn from, here.
@PaceMorby 9 ай бұрын
Glad you enjoyed it!
@djboriginal Жыл бұрын
That was a really good example of how calls can go wrong and right. I appreciate Jenny defending herself, it's really important to not allow yourself to be bullied when you're offering someone a gym bag full of cash for their house. Big ups to Pace for wrapping up that call positively. Great learning!
@DR-rx4lk Жыл бұрын
No she got all defensive No customer skillz
@Josealesan1 Жыл бұрын
No negotiation skills from Jennifer.
@bryonfrye7282 Жыл бұрын
She took it personal and got ego involved, it happens but your mentor is a part of this call too...
@sergiomoran8851 Жыл бұрын
"In Wholesale and some creative finance we can solve peoples PAIN. In Seller Finance we can appeal to their GAIN"
@thenewwayhome Жыл бұрын
This is very insightful! Pretty great to see you in action. Calm and straightforward, great work!
@PaceMorby Жыл бұрын
Thank you!!
@danielgothits Жыл бұрын
Masterful de-escalation by Pace haha, epic
@PaceMorby Жыл бұрын
Thanks Daniel!
@jewelbaker6566 Жыл бұрын
I'm late hearing this and but the buyer allowed her frustration to come through unfortunately. Pace, you summarized the call and the feelings of each party very well.
@user-ds8pf5tc7w 4 ай бұрын
Very informative. Nice way to step back and regroup.
@Intriah 10 ай бұрын
😂😂 was cringing and laughing the entire time.. very good education experience. Pace you funny man haha
@clarkfluegel6875 Жыл бұрын
Not going to lie, sometimes listening to these calls gives me anxiety 🤣. Can you imagine talking to Pace without knowing who he is prior?? You can hear the seller is sometimes pretty overwhelmed and intimidated. But Pace is the very best salesman ever.
@PaceMorby Жыл бұрын
I'm really nice to talk to though ✌😂
@kellydiamond6443 Жыл бұрын
YOU ARE SO DAMN GOOD AT THIS! Mark better be glad you were on the call.
@KeyserSolze Жыл бұрын
😄 She needs to calm down.
@prodsayth Жыл бұрын
She was, she was just being matter of fact and so was the seller
@jordanmartinez8471 Жыл бұрын
She killed it
@imactuallyHimtho 11 ай бұрын
Yeah she was way too worked up, it was really hard to make it through that part, so cringe. She was getting so antagonistic and argumentative, even Pace was laughing at her. I would have been dead ass embarrassed to associate with her.
@mandykehau 11 ай бұрын
She knew her boundaries and made it clear. No BS, no time wasted, she’s a hammah! #ClosingDealsOrNext
@nesdi6653 10 ай бұрын
@@imactuallyHimthowell maybe that's what works for her. They buy houses constantly so I'm sure she has her tactics down, maybe she's been burned before from commiting a number and didn't see the house in person.
@JJ-pz2hp 10 ай бұрын
Ive learned here literally tone is everything and how it has everything on making or breaking a deal!
@Cardboardcar918 3 ай бұрын
Pace is the greatest communicator I have ever watched I need to reach this level
@PaceMorby 3 ай бұрын
Takes LOTS of practice and patience man...
@marredbybeauty3277 Жыл бұрын
What a great teaching/ learning moment! Thanks for sharing pace
@Chrischippi Ай бұрын
We’re deal finders not deal manufacturers! 💯🎉💯
@PaceMorby Ай бұрын
💪🏼
@courtneyplank2683 Жыл бұрын
Everyone criticizing Jenny, go back to minute 37:40. I couldn’t help but think, I could use some lessons from her. Also, this video answers soooo many questions for people new to creative finance, etc! And finally, I’m continually blown away 🤯 by the ABUNDANCE OF GRACE GIVEN TO ALL, by Pace. Grace (undeserved favor) is something he gives, to even the worst knuckleheads 🤣🙄🤭😏 Thank you Pace, for all that you share!
@vividhaiku Жыл бұрын
37:40 is the end of the video... 🤣
@vincentduval8920 5 ай бұрын
Indeed… Pace raw! He one of them People!
@meritholdingllc123 11 ай бұрын
I love your calm voice of reason, Pace. Well handled.
@skyguardian1 11 ай бұрын
Great call pace! Im glad I was able to hear this call it all makes a lot of sense! Can't wait to join the community!
@user-iq5go8rs8n Жыл бұрын
This is awesome! I needed this video Pace. Thank you!!!
@livingincharlestonwv5517 Жыл бұрын
I was beginning to wonder what caused this to fail, then by gosh, it happened lol.
@user-bx8vv7us5m 9 ай бұрын
I have seen tons of Pace videos and never sow him so happy and smiling
@dyvira7085 5 ай бұрын
I get a ton of value when shown what not to do. Would love to see other examples of what not to do especially with value prospecting and devising contract terms. Thanks so much!
@realestateinvestors Жыл бұрын
Top notch communicator 🔥 the best learning experiences are through calls like this. Thanks for sharing.
@bendsstewart 26 күн бұрын
Pace, you're one of the people in this industry I look up to most. Your skills on this call how you deescalated this conversation is amazing to me. I really look up to you. Thank you. Oh yeah I'll by an iPhone soon.
@PaceMorby 26 күн бұрын
That's the power of iPhones haha
@bendsstewart 26 күн бұрын
@PaceMorby lol I heard you say once that you won't do a deal with an android user so that's motivating me to get an iPhone
@kuyayllasumak4552 11 ай бұрын
Pace you are awesome just the best! Thank you so much for showing us how it is done, I’m learning so much from you😃🤗
@TheRealTourMom Жыл бұрын
Agree on it all. Some agents are also good at negotiating. Agents must be educated based on an investor standpoint.
@chriscovarrubias213 Жыл бұрын
This is gold! 😂 a little funny but great way to handle a frustrated seller You that man Pace!
@rebeccaoparnico4174 Жыл бұрын
It is so extremely helpful that you share these phone calls, thank you!!
@PaceMorby Жыл бұрын
You are so welcome!
@jasonwilfong4865 Жыл бұрын
Pace. I’m really excited to join my first meeting with you this Saturday. I learned quite a bit on this call on the breakdown and structure of one of your deals. I was in the mortgage industry from 2004 to 200eight and left to take a more secure job but always Loved real estate. I’ve been preaching to people for years. There’s a better way to purchase properties that you articulated so so so so well. I appreciate that. I look forward to talking to you this Saturday.
@thebrookeh 11 ай бұрын
Layers of learning. From calm, well spoken and patient to breaking down why the call was able to get off track. Expectations being key. TU Pace!
@brake1adam Жыл бұрын
That call was quiet a big fire And I think it probably would have helped to speak to people individually before the three-way or four-way call...
@worknprogress80 Жыл бұрын
Even if the agent didn't do his job correctly. They way Jenny was talking to the seller, just didn't sit right with me. But, even know there was alot of mistakes on the agent side and the cash buyers side, there was a ton of stuff to learn from. Pace was as smooth as he always is, when he pitched the creative finance options.
@WilliamFigueroa Жыл бұрын
What. A. Pro. This is a master class example. Well done.
@currently9143 Жыл бұрын
pace talks so eloquently
@PaceMorby Жыл бұрын
Thank you!!
@donnobey8767 Жыл бұрын
I was having the same facial expressions you were just listening to this unfruitful conversion. Clearly not a very motivated seller. The Agent was probably shaking in his boots through all this 🤣
@leeshawnwilliams6286 Жыл бұрын
Great teaching moment Pace. Lots of education to be learned here in this video.
@PaceMorby Жыл бұрын
Leeshawn. Glad it was helpful!
@NaoShouaFamily 5 ай бұрын
Pace is great with layup and dunk with his words. Catch me up to speed line from pace is great to set up to get seller fully engaged
@matycalls Жыл бұрын
Hahaha so don’t argue with the seller? Got it!
@therealtehry7364 4 ай бұрын
Great call! Learning learning 👍🏽
@Whatdotheyhavetohide Жыл бұрын
I love that it’s a community 😊
@Careercurious Жыл бұрын
He was not interested in selling , I learn from you every day 🗣️🗣️
@dustinallemand6098 Жыл бұрын
A Seller Financing GENIUS. God Bless your time here on Earth...
@teresaclark2149 Жыл бұрын
Thanks for all the information, Good job
@BadBoyBigCuz Ай бұрын
Yikes, 😮 great conflict negotiator Pace!!! 🙌
@baischgolfer Жыл бұрын
Nice Geppetto reference. Excellent call and information as well, love the ones that go wrong as a learning tool. 👌
@JeffMartinez648 Жыл бұрын
That went South with a song and dance 💃
@TamiaPeach Жыл бұрын
🤠
@NickTrash01 2 ай бұрын
"my Prius gets me laid too" -- Couldnt agree with you more! I know Ive been out driving and looking at all these people in these high end cars or souped up cars thinking man...what a money pit (European cars) and Im moreso about whats reliable and total cost of ownership isnt crazy expensive. To each their own, but Im with you when it comes to cars.
@Life101_mindset_makeover Жыл бұрын
This was an incredible call and it showed me that I can truly do this and become successful in real estate. I've worked in a call center or done sales over the phone for years and I see the vision now. Thank you for sharing this call Pace. Much appreciated and I'll see you at the top!
@asn8105 Жыл бұрын
Pace is soo eloquent ❤ Love it ✌️
@PaceMorby Жыл бұрын
Thank you bro!
@tr3ylv1 Жыл бұрын
Pace is UNREAL...✨️
@michaelbarcena2782 Жыл бұрын
Omg I'm loving Paces faces 🤣 💀
@johnlabry325 Жыл бұрын
Great call Pace. Thanks man !!!!
@PaceMorby Жыл бұрын
Any time!
@dblant7764 2 ай бұрын
I’m new to REI… not declaring judgement either way… simply sounds like a situation where the cash buyer was brought into a deal where the seller wasn’t even necessarily selling and the seller was more knowledgeable than most. Great call to learn from!
@katerynakennedy2335 Жыл бұрын
Love it!!! Thank you!!!
@PaceMorby Жыл бұрын
You are so welcome!
@vincentduval8920 5 ай бұрын
Pace is a fucking pro!!! You gotta listen to the seller.
@cloudydays0 Жыл бұрын
Woof, good learning experience. Thanks for sharing.
@PaceMorby Жыл бұрын
Thanks for watching this John!
@gillnaahama8068 9 ай бұрын
I am learning each day
@isaacgarcia1472 Жыл бұрын
I would have probably hung up on Jenny though. No need for elevated voices. I could feel the tongue lashing as nothing more than a listener..Gotta tone back as an investor. Yikes...Pace came through smooth as butter though lol
@BradySHales Жыл бұрын
Thank you so much Pace and Jenny. You did great and I really appreciate this example to learn from. I felt there was a lot of confusion on who should be taking charge and lead of the call. From the point of view of the seller the whole reason to have an agent is to have an intermediary who talks to the buyer. But when the buyer and agent are on the phone who should Shaun expect to lead the conversation. On the view of the agent he brings in Jenny who brings in Pace so the agent doesnt know to look to Jenny or Pace for the lead. Pace comes in as a support to Jenny but is probably wanting Jenny to lead since it is her potential deal. And Jenny might have a similar problem as Shaun where she doesn't know if she should look to the agent but also doesn't know if she should just let Pace take the reigns. This reminds me of the meme of the three Spidermans all pointing their fingers at each other. Overall, I really just appreciate the call because as Pace said there was no bad intent from any of the parties involved, the call was just simply not set up for success. But we can all learn from it.
@harleyhuney77 Жыл бұрын
This deal may or may not have worked out, but hearing how to make it better was worth it
@Closedwithcody Жыл бұрын
This was golden info
@PaceMorby Жыл бұрын
Glad to know this was helpful info, Cody!
@jearomanis Жыл бұрын
Pace WTF you’re a fighter fighter too? Dude came in and put the sht OUT ! Bravo 👏🏾
@murillorealestatellc Жыл бұрын
dam this dude has some serious skills and a very great attitude about handling all those personalities on the call wow Im just blown away
@Susan.Beavers 8 ай бұрын
@PaceMorby this seller might want to get into your program. 😊
@goldencity777 Жыл бұрын
Great learning op
@nickfranco2259 Жыл бұрын
18:10 - 18:32 I love Pace's reaction!
@VideoKeat Жыл бұрын
This one was spicy man, I appreciate you, Pace!
@PaceMorby Жыл бұрын
THANKS, MAN!!!
@ClareMartinez-mj6qe Жыл бұрын
This playback was amazing. The false expectation the realtor created left a mess for the cash buyer or the seller financed purchase options. The black swan in that deal was both Mark and the sellers wife.
@lahoskins82 25 күн бұрын
I feel like Pace with my personality and me just starting to learn I would perfer not to work with Realtors and just work directly with the seller .
@deniseriley1949 8 ай бұрын
I freaking loved this! I caught my first look at the sub to model w/Pace and Codie a few months back and thought "interesting". The former underwriter in me instantly thought - cool you got the deed but what about the loan assumption/possible default? Now I got my answer! Thanks Pace!
@jim9539 29 күн бұрын
Nice work Pace
@PaceMorby 27 күн бұрын
Appreciate it!
@ladonnatseed 4 ай бұрын
I enjoyed this call!
@PaceMorby 4 ай бұрын
I'm glad!
@petshop7248 Жыл бұрын
Kudos to you. Jenny NEEDS to chill bro!
@adamnewell5716 Жыл бұрын
She seems good at this
@Ophelialoki Жыл бұрын
You’ve read how to make friends and influence people. U remind me of my older bro in times of dysfunction. Ur a god my guy. Thinking of hopping in that class🤘🏽🤘🏽
@deanedsall7389 Жыл бұрын
Definitely an experience having a call !
@saraaliciahernandez7478 Жыл бұрын
It was a great lesson that try to get straight to seller no middle person.
@darrylgriffinsimmons1724 Жыл бұрын
Powerful to listen and yea there was no motivation to sell.
The BN Family
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