Thanks for the comment Lanre, and the linkedin connection. Sales has a very bad rep due to the actions of a few. I know I had disdain for anyone in sales since I felt like they were lying to me to get my money. After being an SE for several years now, I know there are some like that, but the majority really wants to help. Sales Engineers are always there to help and often lose deals because they tell the truth. The thing that tech people miss is that their companies usually have salespeople, and there is a co-dependent relationship there. If it was not for tech people, there would be no product. If it wasn't for sales, tech people would not have jobs to make tech products.

Glad it was helpful!

Thanks Tony!

Thanks David, I appreciate that, and I'm glad you are looking into applying for the role. If you need any help, let me know

It's my pleasure!

It's my pleasure

My pleasure

I'm happy to hear that Jodie!

Hey fam how’s this going for you? I’ve been considering it

Thanks a lot 😊!

Glad to hear!

It's my pleasure! And congrats on the role. If you need any additional help, connect with me on linkedin.com/in/ramzimarjaba or check out WeTheSalesEngineers.com

Thanks Tal. good luck and let me know if you need help.

Thanks!

Hi Sergio, I have a course all about this. Check out wethesalesengineers.com/r2se That being said, I can tell you that you need to practice your answers, think what's in it for them and why should they hire you, not someone else, and have a conversation with the interviewers. It's your chance to figure out if you want to work for that company as well.

Hey Emma, I'm glad you like the video, and I'm glad your having an impact on your organization. Your question is hard to answer through KZfaq comments. Feel free to email me at ramzi@wethesalesengineers.com and we can set up a time to chat.

Glad to have helped

Hi Ronaldo, having actual engineering skills are very helpful, but they are not the only thing that is looked at. Just having certificates on their own, without actual experience is not enough in general. You either have to have technical knowledge or customer knowledge, preferably both. It is all dependent on the hiring company

I'm not sure how I feel about this statement. 1- Yes, I agree. Many SEs think they can do a salesperson's job better than the sales person. 2- SEs are much more than technicians. 3- Part of an SE's job is to chat with customers. That how we get to understand what the technical solution should be. 4- The salesperson offloads the SEs when it comes to negotiation, closing deals and finding new ones. Most SEs don't want to do that.

Hi Jonathan, most of the forums I know it's software or IT, however even mechanical or industrial engineers need software. You can join SENY or PSC. dm me if you need some help

@@WeTheSalesEngineers yeah most definitely. I would love to pick your brain. Are you on Instagram? I can DM you there

@@jkmukuna I'm on LinkedIn linkedin.com/in/ramzimarjaba

Man, love your response on here!

Hey Ashley, there are Associate Sales Engineer or Junior Sales Engineer. They could have different levels assigned as well, such as Sales Engineer (Entry Leve). You would also need to look at other titles like Solutions Consultant, Solutions Engineer. I wrote a blog for vivun on the different titles: vivun.com/blog/presales-professionals-titles-matter-they-mean-a-lot-and-imply-more Also, don't limit yourself to Associate of Junior. Look for a regular sales engineering job and apply. The first job I applied to was for a Senior SE with 5 years of customer facing experience, I didn't have any, but I ticked all the other boxes. Connect with me on LinkedIn if you have any additional questions. I'm happy to help. linkedin.com/in/ramzimarjaba

@@WeTheSalesEngineers Wow thanks so much! Definitely going to check out the article you wrote, and I'll send a connect on LinkedIn 😁 thanks again!!

I'm glad you do! As for the name, I had a hard time coming up with any, but once We The SEs popped in my head, never looked back :)

Tech Sales in general includes SDRs/BDRs, Account Management and Sales Engineering. However for some reason the term seems to be high jacked by some and are using it to mean SDR/BDR, especially in bootcamps.

Hi Mukul, it's hard to say from the above. It seems that they wanted more technical info from you. At the same time, you would have had to relate that technical info to the business problems that they were having. How deep you go technically is dependent on the audience. If this misses the mark, please provide more details and I will attempt to assist.

@@WeTheSalesEngineers I'm looking forward to Mukul's response :)

I appreciate your comment

Hey Daljeet, I'm not sure I understand. Are they going to ask you to do a demo tomorrow or solve a problem they have? Ping me on linkedin as I'm more active there and I can help

My pleasure! Thank you for watching

@@WeTheSalesEngineers I am not only watching... I am learning from you thanks again

Glad to hear that. If you are looking for additional help, check out the SE Hotline on WetheSalesEngineers.com

Happy to have you!

Hi Marcel, since you're working with Microsoft Cloud products, did you consider getting certified in that area? If you have, I believe that and your experience would be more important than what you studied at university. With a few tweaks on your resume to highlight the client facing role, your accomplishments and your drive, you should be good to go. If you need additional help, check out the SE hotline at WeTheSalesEngineers.com. I'd be happy to help.

@@WeTheSalesEngineers okay, thanks for the quick response! I have some certifications in that field but ofc I don't want to constrain myself to Microsoft itself I'm more than open to learn new platforms and skills :) To showcase accomplishments, is it necessary to work with numbers? such as "exceeded quota by 200%" because that was never the case in my career path so far.

Hi Marcel, been out with covid, hence the late replay. You've inspired me to create a video about this, but here's a snippet of what I tell my clients: 1- Think about what you are proud off. Is there something you've done that you are extremely happy with and don't think anyone else has done for your organization. For example, been called in for an urgent issue that people have been working on for hours and you resolved it much quicker? Or being the go to guy on your team for specific questions, etc. 2- Have you received positive feedback from colleagues and management about specific performance? 3- Have you received positive feedback from clients that not many people have. If you have exact numbers to share, for example implemented a new process which increased efficiency by x%, then use those numbers. Accomplishments don't have to be based on quota. The bottom line is the hiring managers are trying to find what you bring to the table beyond simply doing what's in the job description. If you want to chat some more, check out the SE hotline and book some with me there for free. wethesalesengineers.com/learn-more-about-ramzi/

Hi Prachi, presales analyst is a new one for me. Can you elaborate more on the role?

I'm glad it is!

The technical support engineer works with existing customers. A ticket is usually opened by a customer and assigned to a support engineer. The support engineer helps the customer resolve the issue as fast as possible while collecting as mush info as possible. Then they debugs, looks at the logs, and try to reproduce the issue. Once that is done, if it's a bug, the ticket gets escalated to the R&D team to fix the bug. Usually the support engineer is specialized in a product or tech. Sales Engineering on the other hand is developing relationships and trying to understand the business problem. Then their job is to offer the customer a solution using one or many of their products working together. More importantly, they are highlight the value and how it could solve the problem. I hope this helps, Ramzi

@@WeTheSalesEngineers yes it helped alot thank you

Depends on the industry and the size of the company. For Software, SaaS, cyber, it, networking,etc it's usually the account manager (salesperson) who has to find opportunities and get the SE involved. In civil, manufacturing and other similar industries, the Sales Engineer is actually the salesperson who would have to find opportunities and source meetings. Also, some larger organizations have inside sales teams that find leads for the sales teams

Sorry about that. Need to add a warning somehow. I appreciate it Asin!

Hi Mohammed, each company has a different process. For IT/SaaS/Networking, the process is usually recruiter -> Hiring Manager (bahvioral and a bit technical-> Fellow SEs (technical) and AEs (sales oriented) -> Panel Interview (presentation or demo) -> VPs potentially. It can change from company to company. Best thing to do is ask the recruiter or hiring manager about their process. Check out the SE Hotline if more help is needed.

Hey Aditya, any presales job is a great job. It could be negatively affected by the managers and sales people. Connect with me on linkedin if you have specific questions

@@WeTheSalesEngineers What is your linkedin?

@@AdityaKumar-mq2xm linkedin.com/in/ramzimarjaba

Yep

I'm glad you did :)

Opsies - hope everything is ok. I appreciate you going through the videos

Hi, do you mean the music or something else? Your feedback can help me improve my upcoming videos

@@WeTheSalesEngineers You can hear it at like 4:20 for a minute. The mic sound dampens a lot. It's almost like it defaulted to your webcam mic or something. It happens again later It sounds like.

Unless your out of university, you usually need a few years

Changes from week to week and org to org. I usually work regular working hours, mainly because I know how to protect my calendar.

Hey, I'm sorry to hear that. Do you know what folks in your industry doing the same role get paid?