I don't usually comment on vids but in this case I'd suggest calling your local TV news station as well as print media. If your water company is being negligent and exceeding government (EPA) standards by over 100% then they have a duty to report on this. I would not stop "bothering" them until (A) They admit publicly to to problem. (B) Show that new procedures are in place to guarantee that this can not happen in the future. And (C) Pay you back for your loss. After all this loss would not have happened without their negligence. I bet that when news crews start making calls the water company will certainly want to talk with you.

I would sue. This is negligence!

sorry for your loss. all the power to you man.

Sounds like you could have a class action law suit on your hands. If people are consuming this water it most certainly a public health issue. My condolences on the loss of your fish. When you put time, care and dedication into raising fish it really is a labor of love. The pain, loss and suffering is real. great video thank you.

Thanks for the shout out - the reason I'm so big on testing my water BEFORE I add it to my tanks, even though I'm on a well and even when I was on city water is because I've been burned before --- you made an IMPORTANT point on ROI - even there you need to test because something may be causing your filter to work harder and become less effective too fast I have not been through this with a water company but I know people that have been through it - none were hobbyists --- wish I could help but I suspect they are not going to give you value for your fish - the big guys seldom do - printing out prices from a big outfit like Live Aquaria might be your best shot - maybe include Wetspot - I wouldn't include anyplace with a person's name in it, sounds too mom & pop if you know what I mean - I wouldn't include Aquabid or anything smacking of auctions - best I can offer

Take them to small claims court and get a local news paper to let you write an editorial about it.

Sue them. If levels were high and still under their standards, that's one thing, but if they are above Federal standards, that's pretty f**ked up. You potentially saved people in your area from getting sick. Your fish were the canary in the coal mine, this could have been millions of dollars worth of damage if you didn't warn someone.

hey man this is totally something you should fight for. I kept a 14in Florida gar, and a 15in pacu together in a 75gal tank. I try to do water changes every other week. one day my gf calls me to say my gar is belly up... I loved those fish. and frankly my gar was the favorite. being that I have not changed my tank setup or care within months of its death, I could only assume a water quality problem. my town pulls water straight from a lake. me being in ny, we happen to have some of the cleanest lakes. my city has permits not to filter the water to allow beneficial minerals and micro organisms thru. but I have found this trend in the past year where other fish keepers ( both youtube and local) have had this chlorine spike problem. your totally justified fighting for your reenbersment. the fish alone are over $600. non fish caretakers don't understand that fish keeping is a full time job. good luck to you! and rip Garvey my lost friend. ps my pacu is still going strong, hes always a friendly face.

This same thing about happened to me the other day. My fish were sucking air and couldn't figure out what was going on. Luckily I kept a eye on them and just kept putting dechlor in every so often to see if it was making them better. Luckily I put enough in. Thanks for sharing your experience and sorry for your loss, its never easy to lose your fish. This video solidified my theory of what happened that day and how now to respond with such a issue. I bet your news channel might find the story interesting and that may help sway the company to settle...

Great video Mike. Subbed. Nothing worse than issues with your water at the source. We had elevated nitrates in our water last year for a few weeks and it was awful. You feel so helpless.

Hi Mike, I'm 16 years old and your channel has brought me into the fish world and I'm glad for it. I use your channel for reference on nearly everything I do for my pair of angels I have had for a while because of your channel. Thanks so much for all you do and I hope this trouble all clears up and you are reimbursed. You at least deserve that if not more. I can only imagine the work you put in for your gorgeous fish along with your channel and you will be in prayers sir, God bless and I hope everything works out.

New subscriber here Mike. Sorry for your loss. Back in early 90's (yes i am OLD) I had the same thing happened to all of my freshwater and it devastated my 1200 gallons of tanks and I was frustrated out of the hobby. H2PU company was clueless. I Now am getting baker into the hobby and love all the great resources available like your chanel and am using uv-steril RO filtered water now days but it still is sad to hear of the incompetence of the people in charge of providing the clean safe water we pay for. Glad to be a subscriber of your chanel and keep up the good work.

This video is enlightening as well as frightening. I am a marine biologist and science teacher as well as a fish enthusiast (have 4 tanks in my house) and to think that not only fish but we can be endanger due to lack of acknowledgement that there is a problem is scary to say the least. Thank you for making this video, I will take extra precautions when drinking water as well as doing a water change! Cheers!

This testimony urged me to sub to you, even before watching your other content. I'm hoping that this challenging experience turns out much more positive for you.

Ole lady here enjoying your videos. I think not trusting our water is a valid piece of advice WHEREVER you live, every day of the year. Fish (though we love them) serve as the canary in the cole mine.....we are next if we are not careful. I have restarted my fish and planted tank hobby and will definitely heed this advice. Some advice from me: Get rid of your chronic sinus issues and get your sense of smell back by quitting ALL dairy (dairy based ice creme, cheese, milk) and stopping using over the counter deodorants and products containing aluminum. I could not smell for most of my life and always had a sinus thing......then I quit dairy and aluminum. Now I can smell perfume across the room.......So much better for you!

Sorry for the loss of your fish. I LOVE how your Angels were just hanging around looking at you while you recorded. Neat fish. Subscribed. :)

omg man! I'm completely speachless! I'm so sorry to hear about this. We've got your back. Keep us all posted.

For serious breeders, they use RO water + minerals. Never using tap water.

I'm in south florida... seems we have it the worst. I can remember even as a kid some 40 years ago on a vacation here from boston, I could smell and taste the chlorine in tap water. Now that I live here, once in awhile I'll be able to smell it from the tap, and get paranoid using it for my tanks. I keep larger fish, so I assume their tolerance is higher, but thanks so much for sharing this.... we never stop to realize that we're relying on the water company and their systems to not fail us... an obvious mistake on our part. Thanks again, great video!

I am deeply sorry for your loss, but thank you so much for informing me I will definitely be on top of checking my water! I would see if I was in your position, it almost appears to be the right thing to do

Sorry for your loss. I hope they reimburse you the amount you ask for. Thanks for this informative video. I'm going to test my water from now on when I do water changes.

What was the outcome? I'm off to go check my water!

Thank you for the share, very important for us fish keepers And general public. I subscribed I hope you keep us posted.

Hey Mike, sorry for your loss. Maybe it is because you are on camera, but you seem to be handling it ok for losing that many angels that you worked so hard on. I would of been totally devastated. I can relate to the long hours you worked to get those angels big and healthy so they can be sold. Hopefully your utility company will reimburse you accordingly. Anyways, I subbed and I look forward to watching your other videos. Thank you for the upload.

just saw your channel for the first time think its awesome! sorry to hear about your fish, hopefully they reimbursed you for your fish and time hope it worked out! SUBBED :)

Snappy intro...I feel your pain...been there a couple times

just saw thus video and man do I feel for you, even do its years late, any update on what happened and if there was ever a fail -safe warning system put in place? sorry again for your loss

thanks for sharing your tragic experience with us and raising awareness in the hobby. Please keep us posted. I"m curious to know what happens. Someone needs to be held accountable for this. I'm also picking up some chlorine strips for myself, the family and the fish. Thanks again and good luck

wow man thank you for sharing! sorry for your loss... I think I may be dealing with something along those lines... something is up fish dieing post water change tests seem fine... I'm bummed...

What an eye opener! Awesome video my friend, definitely earned my sub!

So sorry for your loss! I hope you get some reimbursement, at least. I recently toured a waste water treatment plant in Milwaukie, Oregon for one of my classes (not the city I live in, but fairly close) and the water is cleaned with UV sterilizers, with chlorine as a back up but is rarely ever used. So glad that my local water is treated with UV.

Just saw your video, sorry for your loss. I hope you got every penny you could wring out of them! Where I used to live we had city water, I can't even begin to count how many times I would flush the toilet and be hit with a strong scent of chlorine! It got to the point that my family would go get water from a friends well( best water ever) I always made sure that for major water changes I had plenty of the well water on hand. For smaller changes I would use the tap water but I would first run the water for a few minutes then I would fill my buckets, and add a good amount of chlorine eliminator. If I had the option and this is what I recommend every fish keeper who lives on city water should do! You need to install a whole house chlorine/contaminate filter! (Make sure it's a whole house and not a under sink system) This simple addition to your homes plumbing will drastically reduce/ eliminate the chlorine coming into your house. It will also make things safer for your family as chlorine at the levels that were mentioned above is paramount to opening a bottle of bleach and chugging it. Personally I would be talking to a lawyer and putting a report in to the EPA as theirs no way their going to self report. Not having a failsafe in place on those pumps could have done serious damage to anyone who drank that water. If theirs one thing I have learned is to trust no one, and pre-filter the crap( pun intended) out of my water!

Wow sorry to hear; the craziest thing is that screw ups like that from water companies aren't predictable....always when you least expect it! But its good to see that you strong!

I am going to start testing my water form now on. Thanks for the heads up.

Hey Mike, That's a crazy story. I hope you end up getting reimbursed for their mistakes. I ran into a water treatment plant issue a while back while living on the Eastern Shore of Maryland. I was in Salisbury and the water out of the tap has 33.8ppm of Nitrate (results from doctor at Salisbury University in Summer of 2011)! The legal limit is 44pm at which point it becomes toxic to infants and the elderly. Blue Baby Syndrome, etc. I was getting readings between 40-80ppm on my API Master Test kit and had a doctor at Salisbury University test the water with a much more reliable system to test. I called the water plant to inform them but the people I was speaking to weren't very responsive. They kept telling me their tests were returning 5ppm of Nitrate. I ended up sending a letter to the mayor and getting the doctor, who knows the mayor, to help highlight to problem. I moved not too long after this all happened and I never got to see it through. The entire Eastern Shore of Maryland is loaded with farms and has a lot of run off. The rivers in the area are loaded with algae and have oxygen dead zones from it. It's a serious issue. Good luck man! I hope they resolve this mess. The way the water companies regulate our water is mind blowing. It's frustrating and negligent.

I think the same thing is happening here in my apt, in Manhattan. Right after I do a water change, the fish swim upto the top of the tank and/or become listless. I use Prime and I'm being as careful as I can to keep water temp equal within the water changes. Haven't tested my water for chlorine yet. Still, very scared of making changes now. Had over 10 fish (mostly live bearers and a few gourmies) die off on me., within a few weeks.

Wow. I didn't know things like this could happen. Thanks for posting this Mike. Sorry about your fish too.

Nice content. Love the angels, I've been keeping angel tanks going on 30 years now... Never had a water co. Issue but I know plenty of friends who have unfortunately. I didnt notice if you have any planted/dirted tanks, if so you should make a video, nice editing you got my sub. When you get some nice double darks ill surely hit ya up for a shipment. One question- have u used blackwater extract w the angels? Years ago I swore by the stuff... It seemed to work wonders for inducing spawning as wel as overall health (and I swear it even cut aggression) but it seems to be a thing of the past and isnt carried in stores like it once was...

you're story is very familiar to what happened to my cichlid tank a week ago

Hey hey! Nice vid! Sorry for the loss of those babies. I just noticed mostly all the people i follow in fish keeping vapes! Lol

That was an amazing video! You just earned yourself a subscriber, I own a lot of fish as well, and couldn't imagine what I would do if this happened to me

I came over from Ma Fishguys channel. You know about two months ago I remember taking a glass of water and I felt a burn in my mouth as soon as I felt that I spit it out. My wife was right next to me and I ask her smell this water she said it smells like clorox. I'm going to pick up some test strips tomorrow. Thanks. I sub

Love your style. Great communicator. Sucks about the water and your loss. The establishment in general is fucked up. Subscribed to your channel.

This is why I always treat and age my water. I only have two tanks running right now so it's easy for me to do so. Sorry for your loss. Hopefully the water company stepped up and fully reimbursed you.

don't all water providers add chlorine? they also add flouride here. is flouride bad for the fish?

sorry for your loss . good channel tough subbed :P

That really sucks Mike. Sorry to hear about the loss of your fish. I'm going to get a chlorine testing kit for myself after hearing about your problem. Good luck with everything.

In the state I live in (Arkansas). The state heath department makes the treatments pull 3 chlorine samples a day. We also have to check the chlorine system every 4 hours and make shore ppm are the right levels. There is also a computer that constantly mourners the levels.

Really sorry to hear about this, it's not really just the money all the hours you've put in are for the love of keeping and raising fish. Hope you get a speedy resolution. I'm not based in the states but I'm going to get some chlorine test strips now with you mentioning smelling the chlorine, I definitely can with my water

I plan on testing my water, strictly for this reason. i was just wondering, were you ever reimbursed?

Sorry for your loss. Do you have any info on a update from your water company?

yo i also suffer from chronic sinusitus and am currently sick. love ur vids man

Hi how are you? Happy New year I started getting into freshwater fish and exotic shrimp breeding about a year and some change ago and you've been a really big help with figuring out how to get a proper divider because my two koi angelfish have been going at it mainly the female and the male just takes it. his eye on one side is already red from her beatings. I have been searching away to stop it as soon as possible I'm going to start building that mesh divider in a previous video you made and it's very interesting about the water levels being so high poor animals. I didn't know that. I'm having a bit of trouble of my own with my water in my 75 gallon freshwater tank with the pH and I have some clown loaches and koi angelfish and different types of tetras. One of my 7 clown loaches wasn't developing the fins and size like the others and then it started growing a belly and I knew something was wrong (so I quarantined it with him for 7 days). Unfortunately it did not survive. Is that common? I heard clown loaches can be one of the first susceptible to any type of bacteria or fungus in the tank. Thanks you, M.

Wow sounds like you have had a nightmare. I'm so glad I use an RO/DI system for my tank. Hopefully they give you the money you require. look forward to more videos pal.

wow! I cannot believe the chlorine levels you measured. Definitely got me thinking about testing for it chlorine in my holding container that i heat to 78F and de-chlorinate before i do a water change. Subscribed good video!

So sorry bout your fish, what beautiful fish tank set ups and all the work you put into them. Sucks to lose such lovely fish.

Our water company in a small north ft. worth suburb started doing work on the pipes around the city about august last year. I had run out of testing strips and just shrugged it off since our water was really stable and my tank had been cycled for over 6 months. I wasn't paying attention untill i woke up one morning and found my flame dwarf gourami, two of my 3 mollies, and all my platys in my 60 and 10 laying on their sides on the bottom of the tank. Did another water change and they all died as well as all but 2 fish in one of tanks. Grabbed a test kit and found out that the amount of ammonia in the tap water was 4ppm, and nitrates were well over 140ppm. God only knows what the chlorine was at. I now buy my water from my LFS. They are a good group with huge really good filtering systems. I only have 3 tanks so it come out to about $12 a week for the same water they use when they water change. So if something were jacked they'd see a problem first. and I still test it before it goes in my tanks. Been there, it sucks. Sorry for the loss.

Sorry for you're losses! great video!

Makes me thankful I'm on well water :) Anyways good video I'm sorry for your loss.

Oh wow, that is rough. Those poor fish! What a horrible way to go:c I remember last spring I had an issue with my local water. Something was off because in the course of a single water-change the nitrates in my tank spiked through the roof. Killed a lot of my more sensitive fish, and I felt so helpless. It hurt too, I had spent a lot of time raising batch after batch of young Botia loaches, and building up a strong loach community in my 125. I had a strong community of Elephant Noses as well in another tank. I never contacted the water company (I regret that). I figured out that the level of Chloromine in the water must have gone up. Water changes and triple doses of Safe just lead to sky-rocking nitrates. If the Chloro level went up, that would make sense. The safe would have broken part it down into Ammonium. High Chloro turns into high Ammonium, which turns into high nitrates. So I worked with my work and we got a hefty Purification system with two nice chambers for a super high grade carbon that targets Chloromine(and a sediment filter too). I have not had issues since. I now warn anyone that comes to my work that if they want to keep sensitive fish at home (fresh-side) they really need to purify their water. Everyone where I am seems to have issues with high nitrates unless they purify their water. It's not that they are over-feeding, under-filtering, or not water changing. It's the water company. At work I now use RO water for any tanks with sensitive FW fish, because they thrive better. If I use dechlorinated tap water...they don't thrive. Don't know how helpful this information was but that was my experience.

That's a HUGE angel on your right!!! How long have you been keeping it?

sorry to hear that brother, it changes every once and a while. I had problems and kept thinking it was tank related. nope, water co was adding ammonia

is jungle val completely rooted in the substrate or do i leave some of it out

If they were increasing the chlorine amount in the water supply, why didn't they inform residents of the increase before they did it? I find that not only irresponsible but also criminal and negligent. I wish you luck. Add in mental anguish and aggravation to your costs. If you are not satisfied sue.

Hahaha. Im sorry. I ddint mean to laugh at the loss. Your ibtro got me so happy i forgot the topic of the video. I'm so sorry. Btw, how big are those angels next to you they look massive. Im sorry for your loss. I usually make comments as i watch videos so i am sorrh if i laughed :(

Lucky you have an actual company to deal with. The council deals with water here - the exact same thing happened, we lost about $300 fish and were told to suck it up. We weren't the only ones either. We don't do direct water changes anymore - we always let the water sit for 24 hours minimum.

Great channel! I subbed man!

That water has insane chlorine levels! I'm a deeply sorry to hear that. Hopefully your water gets fixed asap. For now on I will test my tap water before I do a water change.

Valuable information. Thanks for sharing and warning others.

I am so sorry for your loss of all your fish! I had the same thing happen to a goldfish in 1974. Yeah long time ago. We took very good care of my goldfish. Water change day game the goldfish was at the top gasping and died. Then we found out on the news they increased the chlorine in our water supply.

What happened about this case? A year on now and I hope you got it sorted with them - good thing you noticed and told them or who knows how long that would have gone on poisoning people. Then you realise, how many times does our water company mess up and keep quiet about it ?

What chlorine test do you recommend? I have been looking for something economic to run tests on chlorine in the low range. You mentioned something about well vs municiple water in a video?

This exact thing happened to 3 of my tanks yesterday. Killed a group of Lemon tetras and Emperor tetras. Almost wiped out our mated pair of Chocolate cichlids and a group of orange laser cories. Of course, the utility company denies anything different in the water. They were more concerned with my fish keeping skills. I've only been doing this for 16 years...I think I know how to do water changes by now.

Meant to add I lost my beloved fire eel to Chloramine after raising her for nearly a decade. Did a normal water change, her skin started sloughing off... did more thinking there was a gas issue in her sand, and killed her because all I had on hand was de-chlorinating stuff, I had no idea Chloramine was even a thing. Found out 3 months later from a lady that had multiple koi ponds that around the same time her fish started reacting like mine, same things ... almost immediate gasping at the surface, turning red at gills and find, etc. She learned that our city had added Chloramine after they denied changing anything several times ...and that's when I learned about Chloramine and that it will never evaporate and that a dechlorinater will not remove or deactivate it. Prime is supposed to remove that though, do maybe it wasn't the problem ...

This has just happened to me and my friend sent me this link.my fish have been great for months.did a part water change and a couple of hours later,whole tank is dead.put a water strip into a jug of water,chlorine colour section isn't great.will be getting onto the water company that's for sure.hope you got yours sorted.

This is madness! What was the end result? as its been 6 months now. thanks, also ill be buying the test strips for chlorine now, not worth the risk

I feel very bad for you. So, how much chlorine does Prime remove ?

I think they [Water Utility Co.] also increase chlorine dosage during warmer months. Thank you for bringing this issue up. Sorry, what you went through sounds like a pain.

mr mike, its very hard for you coz its like raising your own children and they died. although they are not your children literally even though their fish, but the love, hard work and enthusiasm is there. you cared so much for them and in an instant their dead. very painful. very. i hope you can get something worth with whose responsible for it. more power to you Mr. mike.

I am sorry for your lost. We set up our first 10 gallon tank and lost 6 fish and couldn't figure out why... it is because our tap water has ammonia(per the fish store test on some of our tap water) in it and yes we are on "city" water.

I 100% agree with everything said, for what its worth, here in a certain city in California.....the PH will fluctuate from time to time which is why it is vital to test your water not only for your fishes sake but also your family's as well. It amazes me that there isn't some type of inline alarm that is reading the chlorine levels being introduced to your tap water to alert the utility company of dangerous levels, and they wait on a call?? haha its too late at that point. Furthermore i think your being modest with wanting $900 reimbursement for the angels...either way i hope everything works out for you and good luck to you bud.

You had me at Coheed! I;m sorry for your loss. :(

Why you doing water changes in tropical tank ? I have had a tropical fish tank for over 10 years, never done a water change, just top up with a cup every other day

If the water had chlorine, wouldn't the dechlorinator have gotten rid of it?

Never seen your videos before. Heard Coheed. Subscribed.

Angel Fish at my local pet store (Uncle Bills/Pets Smart) Sell for 8.5. I too had an issue with my water company and am with you on this. It is outrageous.

I lost a lot African Cichlid fry a couple years ago from my water company doing a flush on the pipes and I was so mad I am now on a well and haven't had any problems. sorry for your loss dude that really sucks.

Omfg I've never heard anything like this at all 😱 I'd be crying so hard if this happened to me .... Can't you sir the water company ??? I know I'd certainly look into that possibility ..... Fuck that's just horrendous and I'm so sorry that you have lost the amount of fish that you have .... Keep your spirits up and don't let this deter you in any way .... I love your intro especially where you changed your shirt you'll have to share with me how you did that 😂😂😂

buy a RO/DI unit if you have so many tanks and use so much water. sorry to hear about your loss

Hey Mr. Mike, what state do you live in? I lost half of my peacock tank due to chlorine. I was devastated, I did mine on Sunday as well

Just watched your video as someone who works for a public water treatment plant I can tell you that cl2 that high for that long is nuts. By law we have to test water quality every two hours. It has to be put on a sheet that copies are sent to our state EPA at the end of every month. These lab sheets are public records ask for them. Don't know what state your in I'm in Georgia but I don't think regulations would be to different. Hope this helps I'm sorry you have had this problem.

Do I trust my water company? Hell no, google water poisoning in West Virginia, I haven't drank from the tap since.

this video helped me out alot in my tank water thanks man

i do feel for you...but after seeing what happened in the first tank why would you go through with a water change on a tank full of 300 fish

Every once in a while, in the shower, there is an obvious and overwhelming chemical/chlorine smell....and I have a special chlorine filter on my shower head. Very obvious spikes for whatever reason. Our water from Lake Erie is usually pretty good, but I never use it for my fish or for drinking, without letting it sit until the chlorine evaporates. I also filter my drinking water. I have 10 gallon aquariums that I use to store my water for water changes for my aquariums. I aerate it and keep it at aquarium temperature and let all the chlorine evaporate out over a number of days or even a week before I use it. No, I don't trust the water company with my health or that of my fish. Thanks for the video!

How did you get on with the compensation? You might think they would have been over the moon with you giving them an early warning!!

Where are you located? I had a very similar issue, Not nearly as many fish, around the same time as you. From what I found from my research. My municipality, Fairfax Virginia, "flushes there system with a larger dose of chlorine every year at the end of March, beginning of April. I lost a Juvenile Axolotl and 2 Bettas.

If it were me, I would've blown the crap out of them :) You approached them in a civilised manner regardless. I hope everything is back on track now.

I have kept fish for nearly 50 years and always have over 20 large tanks going at any one time. I moved to another state, and I have never had a baby fish born in the 13 years I have lived here. I have always known that it is something to do with the water, but I have no idea what it could be.

ill sub , but u must turn your music volume down at the beginning and the end , that shit almost woke my baby up , not cool ;p