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I answer this question: “A very specific question. I’m about to do some remote usability testing but I’m unable to give the user a login due to security. I am left with the options of letting the user control my mouse over Zoom with some lag, or asking them to direct me to use the controls. What would you see as the pros and cons? If I have to control the mouse, should I scroll to show the whole screen when I land on a page - or is that too leading?”
Have a UX-related question you want me to answer? Post it in the comments.
- My Udemy class: uxtraining.net/index-udemy.html
- My book, 'Think Like a UX Researcher': uxresearchbook.com
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I can bring live, instructor-led training to you via Zoom. All you have to do is provide the delegates:
- BCS Foundation Certificate in User Experience bit.ly/2XQTaTA
- Introduction to User Experience bit.ly/2NAeHMd
- User Research Fundamentals bit.ly/2LBfh9Q
- Design ethnography: Take control of customer visits and interviews bit.ly/2RYfqFy
- Usability testing: Take control of testing your product with users bit.ly/30el89e
- How to design and implement web surveys bit.ly/2YBEQeF
- Improving your impact as a user researcher bit.ly/2XQU5U2
Contact me about UX training: bit.ly/2XqtXjk
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Let's connect:
- Twitter: / userfocus
- Facebook: / userfocus
- LinkedIn: / davidtravis
- Instagram: / uxresearchbook
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Spanish captions (when present) provided by the LabX of Sperientia [studio+lab]® (México)