ANGRY TECHNICIAN! Customer Gets FIRED! Car kicked out!

Рет қаралды 1,652,941

Жыл бұрын

We had a customer state that they needed a car towed to our shop from another shop. They had said they the other shop wasn't doing any work to their Saab and they wanted to get it running again. They also stated that they had two other vehicles and wanted to have them towed to the shop as well. I told them that I will agree to only one vehicle at a time as we do not have parking spots for multiple vehicle that do not run and have been parked for years. After moving the Saab to the lot, the customer failed to pay for the tow bill. They also stated they couldn't afford diagnostic of the first car right now. After several weeks contact was lost with the customer and he randomly showed up and again asked to have the two other vehicles towed into the lot. After denying his request he asked other shops in the area and proceeded to bad mouth every shop that had been trying to work with him. It was a farce to get free parking for a bunch of junkyard vehicles. After the neighbors and I found out his plot I promptly fired this non customer and moved his car out of my parking spaces.
#mechanic #repair #autorepair #restoration
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”Intro Music by Karl Casey @ White Bat Audio”
Thanks to Jesse for making the intro and graphic for us to enjoy!!!
ABOUT OUR CHANNEL
Our channel is about general automotive repair and maintenance . We cover a large variety of automotive services and repairs in a privately owned independent shop.
Check out our channel here:
/ @rainmanraysrepairs
and the Off Duty Channel here: RainmanRay Off Duty / rainmanrayoutoftheshop
Don’t forget to subscribe!e towo
Check out our Website/Merch HERE: www.RainmanRaysRepairs.com Look for links to our other channels, appointment and contact info, and our new merch lineup with custom T's fitted hats and MORE!
Wife Unit unveils our custom tumblers and mugs • New Custom Insulated T... also found at www.RainmanRaysRepairs.com
Support the Channel with a Like and Subscribe!
Become a Channel Member or visit Patreon at / rainmanraysrepairs
Visit our Second Channel on KZfaq, RainmanRay Off Duty / rainmanrayoutoftheshop
Follow on Twitter (X): @RainmanRay4Real
TikTok: www.tiktok.com/@rainman_rays_repairs
Located in Florida? Need work done? Visit www.RainmanRaysRepairs.com
Check out my Merchandise shop for Men's and Women's Apparel, MUGS and Stickers at www.RainmanRaysRepairs.com
Mountain 5-Piece Metric Double Box Universal Spline Reversible Ratcheting Wrench Set; 8 mm - 18mm, 90 Tooth Design, Long, Flexible, Reversible; MTNRM6 amzn.to/3OJTRp2
Astro Tools 78450 HD Harmonic Crank Pulley Puller - GM LS, Ford Coyote, GMC, Chrysler, Dodge & Jeep, Black amzn.to/3STBrX9
As an Amazon Associate I earn from qualifying purchases.
Also, I personally use or have used the products featured in my links and only recommended them if I feel they are of good quality.
#mechanic #repair #autorepair #restoration #wifeunit #brakecleanmafia
”Intro Music by Karl Casey @ White Bat Audio”
Thanks to Jesse for making the intro and graphic for us to enjoy!!!
ABOUT OUR CHANNEL
Our channel is about general automotive repair and maintenance . We cover a large variety of automotive services and repairs in a privately owned independent shop.
Check out our channel here:
/ @rainmanraysrepairs
and the Off Duty Channel here: RainmanRay Off Duty / rainmanrayoutoftheshop
Don’t forget to subscribe!

Пікірлер: 3 700

@davidl2797 Жыл бұрын

Best part of being a business owner is being able to choose who you work for!

@robarnt6 Жыл бұрын

@davidl2797 - I wonder how this would have worked at the OLD shop...

@davidl2797 Жыл бұрын

@@robarnt6 You know this customer is never going to pay. At least at the old shop it's not Ray's problem, but when you're the boss, you have to see the red flags. When other shops turn down their business all over town and they're getting kicked out, they're the problem. People don't turn down money without a good reason. This customer is a straight up nope. Probably why he can't go to Ray's old shop, he knows big organizations have the time to fuss with a mechanic's lien and court. Best to just walk and sleep well at night.

@terryjones2012 Жыл бұрын

You mean ..Who you "do" work for

@davidl2797 Жыл бұрын

@@terryjones2012 I meant exactly what I typed.

@AstrixCloud Жыл бұрын

@@terryjones2012Smh funny how people try to correct others of what they mean without even having knowledge of what they're thinking to mean with what they have said.

@richardsmith2721 Жыл бұрын

It's a good thing you're filming this. I wouldn't put it past him to claim you damaged his car.

@davebigdog Жыл бұрын

I was thinking the same thing

@1gerard47 Жыл бұрын

@@davebigdogthat was my exact thoughts.

@Bryan-Hensley Жыл бұрын

I'm wondering if it's legally under Ray's care. Laws vary

@23thebull Жыл бұрын

yuppp

@brianallen9810 Жыл бұрын

I'd take pictures of the car if I were you.

@joesmith3908 10 ай бұрын

As a dealer tech I envy the fact that u can fire a customer.

@timshook5979 2 ай бұрын

No you can't

@TomBom292 2 ай бұрын

I wish we could fire customers, but since I'm a Toyota dealership tech I know exactly how you feel

@kreeperkiller3223 Ай бұрын

@@timshook5979 When you own your own shop yes you can, tf are you on about?

@RugPullGuru Ай бұрын

he got fired from 3rd grade reading class I think😂

@Epro95 19 күн бұрын

I have a buddy who is service manager at a mazda dealer who recently fired a customer

@Codster121 9 ай бұрын

"End of Saab story" Hehe, That's the most perfect pun I've ever heard.

@TheOmegaRiddler 10 күн бұрын

ruined by the fact he used it twice

@BROCK-LEE-999 8 күн бұрын

@@TheOmegaRiddlernot even close

@sonicmonkey2002 Жыл бұрын

Another red flag was why was he getting kicked out of the other shops. Good call on not working on his vehicles.

@croycamaro Жыл бұрын

Sounds like a pattern to me 🤔

@Dust599 Жыл бұрын

@@croycamaro "serial bullshitter"

@kenj.8897 Жыл бұрын

@@croycamarokind of like voting for Democrats and waiting for the world to get better

@themeez1000 Жыл бұрын

I managed a custom shop one time, we had a customer drop a car off and the disappear for 2 years, had alot of high speed parts too, so we ended up getting a mechanic's lean and selling the car. Well the guy eventually tried to come back and get it. Then tried to sue when we had sold it. Sorry you went to jail dude. Not my problem

@johnbanket7000 Жыл бұрын

@@themeez1000 How did you get the title for the car to sell it?

@REALflat1 Жыл бұрын

Dont blame ya....not 1 bit. Youve got way to much going on and id imagine a growing list of friendly and polite customers who are patiently waiting.

@paulkirkland1535 Жыл бұрын

My thoughts exactly. It's NOT WORTH it. All you'll do is dig yourself into pure trouble which will never end. Good on you Ray.

@mrcryptozoic817 Жыл бұрын

And who knows where the lies end? He might be dancing around with even more cars.

@crazyeye1 Жыл бұрын

A wise man once told me. “It sucks to suck”

@IR-nq4qv Жыл бұрын

A one pork chop story. 99% of the things that happen to us is our own fault. Your second sentence hits closer to home. Your third sentence whether you realize it or not applies blame to Ray. I think Ray is an awesome dude but Ray has no excuses, he was suckered outright and went along with it.. What should Ray have done? Initially.... When someone comes along and offers you a two pork chop story* ( a two pork chop story is a story takes takes the same length of time to tell as it does to eat two pork chops*). You say thanks but no thanks, don't get involved especially when it had to be towed from another shop, therein lies a conflict of interest, a red light should go off.. dont ask, don't get involved, you walk away If you really want to get involved, you ask the other shop owner what the issue is, after listening, you walk away. When a person says they have little money, you walk away, fledgling business can not afford charity, charity begins at home. If a person says they aren't in a hurry to have their car fixed until September, you walk away. You are not storage facility, to act as one you are assuming responsibility for damages to their car, another sign to walk away. Good intentions rode to hell on horse back, You can still be kind and shrewd at the same time.

@chrisjie2127 Жыл бұрын

"The customer is always right" - one of the dumbest statements ever made.

@Mityob67 Жыл бұрын

A solid technician is hard enough to find, then treating them badly adds insult to injury. Thank you sir for being one of the good guys.

@maximvilleneuve5544 Жыл бұрын

Lesson to anyone: Never mess with a Farmer, a Mechanic, a lawyer, a veteran.... List goes on, but never mess with someone that does you a favor.

@d3str0i3r 11 ай бұрын

somewhere between "don't bite the hand that feeds" and "don't look a gift horse in the mouth"

@AilaKilte 10 ай бұрын

@@TheJeffbarrett Got a story to tell?

@AilaKilte 10 ай бұрын

@@TheJeffbarrett Oh I can only imagine

@beardsntools 9 ай бұрын

"Does you a favor" ..as if these favors aren't against the pay with all of the people listed, except for veteran.

@nikoc8968 9 ай бұрын

@@beardsntools of course it requires payment, thats a constant thats already known. theyre still doing you a favor by wasting their time and space on your problems.

@calyodelphi124 Жыл бұрын

As soon as the guy was like "Hey I gotta get these two other cars off this shop's lot. Can I just put them here?" I was like "NOPE NOPE NOPE THIS GUY'S TRYNA USE YOU FOR FREE STORAGE" and yep you called him on that one. Good call, Ray. 👍

@andrewkotcher5704 Жыл бұрын

many used car dealers pull this crap, use you for repairs but expect free storage 24/7

@bigal8725 Жыл бұрын

Car? What car?

@anthonyingersoll2236 Жыл бұрын

Yea, when he's like "I have this one car that needs a lot of work, but I'm tight on cash..." I can get it, but when he's like "And... I have these two other cars that need work at other mechanics." big red flag.

@russellking9762 Жыл бұрын

the only call imo!

@sulljason 24 күн бұрын

Ya sad because some people do just need a bit of help and some compassion. That Ray tries to give then there's this (Saab guy) jackass who are like "Free stuff FREE STUFF" as they're prying the nails out of the floor. Hopefully he doesn't let this guy stop his charity but it seems like he is aware of this behavior and is used to it. When you're willing to help people Saab guy alikes swarm like frickin locusts. They think taking advantage of people makes them smart.

@bryce1916 Жыл бұрын

Good decision , this Saab owner sounds like he does this a lot with his vehicles at others expense .

@Wese28 Жыл бұрын

Seriously, 3 cars sitting on different lots waiting on long term repairs? When one goes down, just buys another one?

@kenwillis8487 Жыл бұрын

I’m betting while delivering parts he sees these cars sitting long term and inquires about them. Then buys them dirt cheap and try’s to get shop to fix fix them at cost vs customer pricing! When shop gives pushback or he fails to provide money for parts they tell him he has to remove the car. Then he con’s another shop into towing them to there lot and just keeps shuffling them! I’m guessing he lives in some kind of rental unit that only allows two cars that must be running!

@charlescurran1289 Жыл бұрын

I bet this guy is like the ones you see in the Towtrucker channel where they leave junk cars parked all over an apartment complex and then throw a fit when they get towed.

@dcomputers Жыл бұрын

customers like that are awful. The ones that you try to help out end up being disrespectful are not worth it.

@mikenyc1589 Жыл бұрын

And Ray won't get paid till he sells it.......What Sc%$bags people can be

@zer0theultimate Жыл бұрын

I've been following you for about 2 years Ray and you're always a genuine human being. You're probably the nicest mechanic I've seen that'll also still stand your ground and say it like it is. This guy tried to abuse your kindness to get his way and that basically ended with an impound notice. Good on you sir. Hope that monte sees life again

@josephpacelli3691 5 ай бұрын

It takes a few idiots like that Saab owner to ruin it for everyone else

@SeanAFoXy 9 ай бұрын

Props to you for *not* taking the sob to the scrapyard despite the guy being a jerk.

@johny3barr Жыл бұрын

Everybody loves a good Saab story !!!

@heinrichschmitt470 Жыл бұрын

Nice. 😂😂😂

@leosmith848 Жыл бұрын

get your coat... 🤔

@iknowyourebrokeauto468 2 ай бұрын

That's a good one😂😂

@johny3barr 2 ай бұрын

I was going to Dodge this Comment But it Bugs me not to reply to such a Cavalier comment. 🤣

@nick1822 Жыл бұрын

There’s no way he would have paid for any repairs you did to that vehicle. He would give the go ahead on anything you said, you would have fixed it, then he would say “My bank account is a little short but I will come back when I get paid, bud.” I would bet he would still want/expect the car back when it was fixed without paying too. “I gotcha next time I get paid, bud!” 😂😂😂

@Fattts Жыл бұрын

When I open the gunsmithing shop I'm planning to open, I'll write up a small contract and have it checked by a lawyer that says "if payment is not received after 90 days for services rendered, the customer forfeits ownership of the firearm and the company will sell the firearm to another shop or customer to recover lost revenue on the repair." I'm not an armory

@mattb5141 Жыл бұрын

And then show up in the winter asking where the tire iron went . I bet both cars are still in same spots

@ryansmith1115 11 ай бұрын

Mechanic lien

@nikoc8968 9 ай бұрын

@@ryansmith1115 the OPs scenario must have reminded you of yourself, LOL!

@shadowopsairman1583 4 ай бұрын

No pay, no car

@jdrs4214 Жыл бұрын

Mr. Ray, You, Erik O, and Eric The Car Guy, are like the most chill, and positive KZfaq Auto mechanics ever. You all always stay cool under the pressure. I hope that guy realizes his mistakes, what he lost, and apologizes for being a 2 faced Karen. What a shame for him!!!! Pobre vato!!!

@nonyabiz2777 5 ай бұрын

Used to be your integrity was a thing we relied on and your never compromised your integrity. You sir have your integrity intact and I believe that’s why 99% of us watch your content. Being a good mechanic is a bonus. Nice work bravo.

@jaxsonhugh9334 Жыл бұрын

This guy has multiple cars that NO ONE will fix or hold so yeah that guy sounds like a honest reliable customer

@deucedeuce1572 Жыл бұрын

Yeah, getting evicted from multiple lots, etc... The guy clearly isn't trustworthy. I still think it's wrong though to tell him he can keep it on his lot, but then change his mind and leave him with nowhere to keep it. (even if he doesn't deserve it, a man's word is his word and he could be sued for that). I believe the man would win in court, even if he Ray wasn't originally obligated in any way to let him keep it on his lot, he was once he told the man that he would. I know evicting a car is not the same as evicting a person, but an agreement is an agreement... and in this video, he did admit that he DID have an agreement with the man and that he did violate the terms of that agreement.

@netvapor1169 Жыл бұрын

@@deucedeuce1572 the way i understood what Ray said, the agreement was for it to stay until he could work on it at the end of the Summer. The decision to no longer work on the car is his right, its a conditional agreement. So he would not be obligated to keep the car any longer as it not going to worked on at his shop. His business is a mechanic, not a storage lot. I don't see that guy winning anything.

@jaxsonhugh9334 Жыл бұрын

Obviously the guy can’t afford to gix his cars where would he pay a lawyer or court filing fees to try and sue………. Ray is absolutely in the right…

@deucedeuce1572 Жыл бұрын

@Bowhunters Yeah, and he's too cheap to pay storage, so he cons mechanics into storing them long term while he's "waiting" to have them worked on.

@deucedeuce1572 Жыл бұрын

@@netvapor1169 Yeah, WORK ON IT at the END OF SUMMER, both two things the person had every Right and Reason to believe that 1) the car Would be worked on and 2) that it would have a place to stay until it was fixed until the END OF SUMMER. Two things that were AGREED UPON. He gave the man the reason to believe his car would have a place to be stored (for months) and that it would be fixed, only to now have it not being worked on and having nowhere to store it. It was a verbal contract and it was admitted to be a verbal contract in this video. I don't dislike Ray and I don't judge him for this... but this is how it is. You can't make a verbal contract and then just break it. This man had a legitimate reason to believe that his car would be stored until the end of summer and that it would then be worked on... and a verbal contract was made. It sucks, but it wouldn't be right otherwise.

@BruceFJRay Жыл бұрын

WOW ! After spending a good part of a day with you and your better half, I can't understand why somebody could not get along with you. You did excellent service on my ole E250 trans, and you treated me like a long lost friend. Ray, there are some people that,,, you just can't help ! I am very grateful for the good service done on my truck. Sincerely, Bruce Ray.

@robertmcfee6535 Жыл бұрын

I would love/hate to take my car to Ray because there's probably so many things that I don't even know that need to be fixed and as knowledgeable as he is he'd make me cry to know how many things actually need fixed and would probably tell me to set my 07 Saturn Vue out to pasture. Ray ur awesome at what u do keep it up buddy we appreciate every single upload ur post.

@supergeekjay Жыл бұрын

@@robertmcfee6535 Yeah! You'd go to him, and say, "What's wrong with it Ray?" He'd say, "A better question is what ISN'T wrong, buddy!"

@BruceFJRay Жыл бұрын

Friends, youall may know me as the 'Ole Geezer Gearhead". At less than a month from 80 yrs. old, some jobs on my '02' E250. are getting a little difficult for me to do any more. I made arrangements with Ray to do a requested part change. It was a pleasure meeting Ray and his wife. And, yes, they treated me like a long lost friend. Sincerely, Bruce R., the Ole Geezer Gearhead.

@ddougyfr3sh Жыл бұрын

Some men, you just can’t reach, and so you get what we had here last week

@jockoharpo2622 Жыл бұрын

That's what he was working on before he took better part of the day to tow two vehicles of the same owner out of his lot.

@aliwooz913 9 ай бұрын

who wants to see an old Saab story come to life? LOL

@deenibeeniable Жыл бұрын

Huge respect for your integrity. You don't hear it demonstrated so clearly very often. You have so much integrity you probably have no idea what I'm talking about.

@NotJRB Жыл бұрын

In a twisted way, it's a good thing you learned he's not trustworthy before you took a wrench to his car. In the least, it appears he's looking for free towing and storage.

@charlessmarr7107 Жыл бұрын

Send him a bill for towing and storage anyway !

@deucedeuce1572 Жыл бұрын

I think that's exactly what he was doing... but he still gave the man his word. Even if the guy doesn't deserve it, to go back on your word is never right.

@charlessmarr7107 Жыл бұрын

@@deucedeuce1572 I am not certain of Florida law but here he could file a mechanic's lien for service (towing) and storage.

@deucedeuce1572 Жыл бұрын

@@charlessmarr7107 If it was agreed upon. You cannot say it's free, but then turn around and charge.

@zachildebrand3412 Жыл бұрын

In PA, I think after a certain time it's considered an abandoned vehicle and the person whose property it's on can claim ownership of the vehicle

@thedillpickle100 Жыл бұрын

My Manager at one of the parts stores I worked at was a big "The customer is always right!" people. One day he shocked me. Had a customer that wanted to blame me for everything since his car rolled off the production line. After warranting several expensive parts and taking a sales display floor jack and stand to the parking lot because the fellow insisted that I "look". My Manager walks up, puts his hand on my shoulder and asks, "So what's going on?". The customer proceeds to treat the Manager same snotty way he was treating me. Mgr asks to see the receipt for parts. A couple weren't even our parts. Anyhow, he tells the cust to go back to the original point of sale. Cust alternates between crying, screaming and pleading. Said we gave him best service ever. The guy took off squalling his tires. When I started to apologize mgr stopped me. Said I needed to discover the fine line between cust service and being a doormat. Told me later we did good business and didn't need to have him or his friends up here wasting our time when we had good, faithful customers that were happy to pay us money. 😂

@allansheldrake4832 Жыл бұрын

the customer right thing is the biggest lie ever. a lot of customers are not always right

@franklyle2798 Жыл бұрын

In my experience, these days the customer is rarely right. Most of them are entitled, self-centered and completely unrealistic.

@iHelpSolveIt Жыл бұрын

I used to tell my staff, the customer is only right when they pay.

@scottysgarage4393 Жыл бұрын

The customer is always right...right up until the moment they are wrong...and we decide when that is.

@jochenstacker7448 Жыл бұрын

@thedillpickle100 he was right about his friends. In my experience, bad customers bring more bad customers.

@b9bot148 11 ай бұрын

Totally agree with you Ray. Bad mouthing someone behind their backs isn't a great way to get things done for you. Glad the other guy let you know what he was saying.

@edugan97 10 ай бұрын

He came with a Saab story, then he showed how entitled he was.

@TheBry_Guy Жыл бұрын

there are 2 kinds of videos that are good for my soul. Friendly mechanic vids, and "Karens getting what they deserve." Today you did both, and I thank ya.

@wolfguardian8312 Жыл бұрын

Ya mean Ass Holes gett'n what they deserve....

@thegadflygang5381 Жыл бұрын

"Karens"? Are Boomers still using that really unfunny anti-White meme that seems to get them off

@jimlahey6938 Жыл бұрын

Shut up karen

@kevinmitchell766 Жыл бұрын

@@thegadflygang5381 are you still using boomers? 😂 Both are stupid.

@RelentlesslV 5 ай бұрын

⁠@@thegadflygang5381lmao. Nah. Gen Z and Millenials use the term, “Karen’s.” Nothing boomers have to do with it. Karen’s are entitled people who just are bitter and jealous of the world. So, they decide to use their power to gain certain advantages in society. A lot of them can be racist though. Nothing really race related or “anti white.” Karen’s can come from different races. So don’t get too butthurt there my dude. 😂😂😂😂

@dennyj8650 Жыл бұрын

Followed you from working for a shop to having your own - lot full of cars to work on! With sketchy fellows like the 'customer' you fired, hope there aren't many more like him you have to deal with! I learn a lot from your videos.

@FatWhalen 2 ай бұрын

I gotta say I absolutely love when car channel guys make a movie reference and then put the actual reference clip in the video😂😂

@rickherndon5438 Жыл бұрын

Way to go Ray. Love your channel, and glad to see you opened your own shop. Just dont work too hard.

@metooblueshoes Жыл бұрын

I've been subscribed to this channel for about a year. And I can tell Ray is just a stand up guy. Period. This is clearly a case of give a inch, take the world.

@mikehunt908 Жыл бұрын

The minute you find he’s bad mouthed you to others he cost himself a great mechanic 👌 just know you’ve done exactly the right thing Ray , cudos to you for having the fortitude to deal with him appropriately 🥊

@beardsntools Жыл бұрын

lol so much shilling going on here. There's nothing special about this guy. He is just a mediocre mechanic, who happens to film for clout with his clickbait titles and drama. Honestly this customer lost something equivalent to losing a pawn in chess.

@jeffskorupa9720 Жыл бұрын

@@beardsntools lllllll

@beardsntools Жыл бұрын

@@jeffskorupa9720 Nice bars. Hope you finish loading your response soon, lmao.

@62saki91 Жыл бұрын

@@jeffskorupa9720 duides a grifter, don't give him the time of day. checked his youtube channel, full on loser.

@StrikeReyhi 11 ай бұрын

@@beardsntools anyone can see you're just stirring shit in the hopes someone watches your vids dude, chill out.

@aliwooz913 9 ай бұрын

With sooo many people who are so careless with their cars and dont do maintenance until the wheels fall off. the auto mechanic industry will never die

@marlinblack6597 10 ай бұрын

The one good thing about being the boss, shutting down toxic customers. I am a retired refrigeration mechanic. I would get customers that would lose their $hit because of a breakdown, which is understandable but the minute it was directed toward me. My answer to this was always, "I am the one that can fix this, so I am the last person you want to abuse. Anymore and my tools go back in the truck and I walk and you will wait another week for service, so lose the attitude and we can all walk away smiling.

@yoshimitsu1896 Жыл бұрын

As a tow driver myself, practice makes perfection Ray. I know it can be hard but you do a great work handling it, and keep up the great work!

@robertopenheimer1451 Жыл бұрын

The more repairs that Ray rejects, the more succesful you can assume he is becoming.

@kevinmartin8088 Жыл бұрын

That customer wasn't worth having, no matter how bad business is. Dealing with the owner would drag anyone down!

@JustJay1281 Жыл бұрын

That customer is not the type of customer you want. Would have probably would never get the Saab fixed anyway. Even if he did he would find a reason to try to stiff Ray on the payment.

@rayshideler1193 Жыл бұрын

No customers is better than customers like Saab guy. Somehow u will always lose with Saab guy. He's not someone in need. He's just a taker.

@spaceflight1019 Жыл бұрын

"I no fixa you car"!

@viclee8407 3 ай бұрын

To me its all about RESPECT. I did the same last week to one customer. Thnx for sharing.

@arewefree Жыл бұрын

Some people just don't take NO for an answer. Do a favor for someone, and because he NEVER TOLD YOU THE TRUTHS from the beginning, he proceeded to lie, bad mouth you, etc. etc. Nope, Do not need people like that in your life, even as a customer. Thanks Ray, love your video's

@josephpacelli3691 5 ай бұрын

He ended that customer's "Saab" story

@peterparsons7141 Жыл бұрын

Shop is starting come together, I can see that you’re working hard, and still taking the time to share with us viewers. I think the monte could be a good one.

@michaelpressman7203 Жыл бұрын

I think was Ray's expertise the Monty will be a great one have a great day😂

@mikebrookerd5833 Жыл бұрын

Great video, as usual. Sometimes customers need to be fired. Keep up the great work. A day without Ray is like a day without sunshine.

@EpicPCGeek 11 ай бұрын

I've never used or driven a flat bed car hauler. Very interesting to watch. Always learning something from the Rainman. A personal thanks to you Ray for continuing your educational channel. I was very gratified when you went out on your own. Your an excellent mechanic and a super cool dude. Truck loads of kudos to you.

@jenniferrogers2624 7 ай бұрын

I dont drive truck of any kind, have my cdl's or commercial license but I got to drive a International 3 car hauler rollback(not sure of the year or series. It was out of necessity and it was a short distance. It was awesome though. My dad and I both worked for a salvage yard and he drove their rollback picking up cars. He would haul on the weekends to make extra money and I rode with him alot(I wasnt a kid I was in my late 20's). We was out hauling one day he got hurt and couldnt drive the truck back to the shop. So I stepped up to get the truck back to get our cars so he could go to the hospital. I was a tad nervous but had been in tow trucks my whole life and knew what I was doing. Not saying I didnt break the law by doing it but you gotta do what ya gotta do.

@rivervisual7802 9 ай бұрын

The customer has no $,but has 3 cars ?

@luobomu9747 11 күн бұрын

Exactly, he's got no money because he bought three clunkers! Cause and effect! 😉

@robedwards9486 Күн бұрын

No he has 3 pieces of scrap.

@Shannon-ke9mi Жыл бұрын

Keep up the great work ray if watched you for a long and watched your channel grow congrats on everything man.

@MrMattDat Жыл бұрын

Ray, you go the extra mile for so many customers and this is just the other side of the coin. Absolutely agree with your take on this!

@eltonyancey6426 Жыл бұрын

Should be an interesting one.

@charredskeleton 5 ай бұрын

The dash on your rollback is trip back in time for me! Thanks for sharing!!

@kenr3787 Жыл бұрын

I do enjoy getting to see the face behind the camera every so often 😂 and respect to you for the way you do your work and your business if I lived around you, you would be my mechanic I dot NOT let other touch my cars for the reasons you have explained. ❤

@olivethrush7450 Жыл бұрын

I loved the unintentional humour as you offloaded the car. "End of Saab Story - end of Sob story."

@spaceflight1019 Жыл бұрын

The voice to text on here calls the car a SOB, kinda appropriate, actually.

@olivethrush7450 Жыл бұрын

@@spaceflight1019 Yes I noticed the alternative meaning. Even in British we got the significance. Indeed I did worry that my meaning may have got lost.

@spaceflight1019 Жыл бұрын

@@olivethrush7450 I've never heard anything good about Saabs from people who worked on them.

@olivethrush7450 Жыл бұрын

@@spaceflight1019 They are not for working on. They are for driving in.

@patpulis9922 Жыл бұрын

You are a blessed man! My dad would take on these charity cases out of the goodness of his heart, and he had a positive income shop (Body). He would take on these crazy rebuild jobs because they loved the car but just could not afford to get it back on the road. Obviously, every damn time he did this he never got paid. It didn't hurt him or the business financially because he already knew he wasn't making money on the project, it was just a fun side project for him. I think this guy you are dealing with is on a whole different level! He just keeps finding people to store his junk for free! If you would have fixed that car you would have never been paid a dime. F him!!!!

@scotthanson2714 Жыл бұрын

I probably would have towed it to the guys residence when he was at work

@charlesmckenzie7101 Жыл бұрын

No comment, I would of done things differently, but again no comment.

@NBSV1 Жыл бұрын

If both sides know from the beginning what the deal is and are good with it then it can work well. With your dad he likely didn’t expect to make money on the projects and was good with doing it out of kindness. And, the customers knew it may not be a priority and will take a while and were good with that too. It seems this guy expects people to accommodate him while also considering him a priority.

@charlesmckenzie7101 Жыл бұрын

Again no comment, but personally I would of done things a little differently.

@carlover4lyfe Жыл бұрын

Haha hey as a tow guy (been watching you for a while..and last video was when you left your old job!) you didn’t do so bad! That’s what I’ve been doing for some years now and very passionate and it makes me remember how much common sense and skill it takes to just think logically and I think that’s why I’m subbed your down to earth and just a normal dude!

@boneshaker8156 Жыл бұрын

Loved Your Shadow Knows Reference.... ❤️ Brings me back to my grandparents....❤

@ravennightwatch1846 Жыл бұрын

Way to go Ray!!! Stick to your morals. More people need to do that today instead of caving in to everyone's demands all the time!! Much respect Sir.

@deucedeuce1572 Жыл бұрын

What about the moral of giving his word to someone? ...and then not breaking that word?

@OldBastardOnaHarley Жыл бұрын

@Deuce Deuce So the dude is sucking-up to his face to score a freebie, then he goes next door trash talkin' him behind his back. Ray did the right thing. He cannot get far enough away from a POS like that.

@StrikeReyhi 11 ай бұрын

@@deucedeuce1572 did you ever pick up your saab?

@deucedeuce1572 11 ай бұрын

@@StrikeReyhi lol.

@deucedeuce1572 11 ай бұрын

@@OldBastardOnaHarley Can't really say I blame him... but people should live by their word. It is wrong to lie... and even if this guy was dishonest, it doesn't justify anyone else being dishonest also. Wrong is wrong and it's always wrong to go back on your word. Don't matter much what the excuse it. (...and I'm not even saying that I wouldn't have done the same.). In the end though, the Truth is the Truth.

@mkd3351 Жыл бұрын

One of my friends is like yourself, always helping others with mechanical issues. Basically works himself to death trying to appease everyone, charges substantially less than he should (in my opinion) for his time. I see so many of his customers trying to take advantage of this and get a cheap fix at short notice. Whenever i get my bill from him i add $100 onto the invoice as a tip because I know he doesn't charge me nearly what he should. There is nothing that pisses me off more than someone taking advantage of a professional who has spent two decades mastering his craft. The Saab guy is a leech, trying to suck whatever he can from you, good riddance to him brother!

@halleffect1 8 ай бұрын

you sir, get it.

@socialisttrafficregulator2015 8 ай бұрын

I do the "add money" for a guy who does work for me as well. It would be one thing if I was hurting financially, but I'm not. Good work and honest rates deserve recognition, imho.

@kermitkurtz3337 2 ай бұрын

I respect your no BS attitude….you are a guy who I’d want to work on my car anytime. Keep up the great vids!

@RainmanRaysRepairs 2 ай бұрын

I appreciate that 🫡

@ornentertainment4755 2 ай бұрын

I knew it was something to do with drama that had you firing a customer bc you’re one of the leveled headed guys I follow every now and then on KZfaq 😎💯

@oldschool1993 Жыл бұрын

From the cars you have been working on, it looks like you are doing a lot of used car dealer work- whatever you do, don't get a bunch of these guys on an account basis. If you don't get totally scammed, they will always be 1 or 2 jobs behind on payment.

@dodgydruid Жыл бұрын

My last wife did pretty much the same thing. One of my friends who is a diamond geezer, proper gent did her a favour fixing her stupid handbag Suzuki thing and all he did was charge her parts, swallowed the labour costs as he is a good friend and a well respected garage owner in this rural town. Well she didn't like that bill one bit so next time round she went to another garage in town and complained badly about being ripped off, conned etc, yes there are some hokey places around but this place she was slagging down is really damned decent so the second garage owner who drinks with my mate rings me mate up and relays everything, then goes out to the ex, tells her to eff off and within a day every garage for about 50 miles refused to even talk to her let alone take the job on. So she comes squinnying about it to me so I asked about and was told all about it and I was 100% behind the chaps, you want someone to do you a favour or they do you a solid favour, you don't slag 'em down you be grateful and throw them a bottle of something nice for doing it.

@DEENUTT1 2 ай бұрын

Awesome job! I love how you conduct business! New to the channel for last couple of weeks & keep up the channel and you do not over talk like some say.

@Eric.S06 Жыл бұрын

You went a lot further than I would have for the guy. The moment he said he other cars at other shops all with the same story was indicator enough for me.

@libbyb67 Жыл бұрын

Ray didn't know about the other 2 cars when he took this one in. This idiot was trying to scam Ray. My advice to Ray is to grab email addresses of all other mechanics in the area and cc them the same letter with this persons information so all are aware. Also ring the other shops to find out how long the cars were there for and why they needed them moved. Obviously we know the answer to that. Next time ask the shop for information first before removing the car. I think Ray said something about 3 days. Get it out ASAP, off the property completely.

@jonsworld5307 Жыл бұрын

@@libbyb67 wanted free storage not so much car fixed you take car be fixed you want it fixed not seat out side for year to rust

@libbyb67 11 ай бұрын

@@jonsworld5307 yes I'm aware of that.

@MultiMightyQuinn Жыл бұрын

Good on you, Ray. Don't bring that drama into your life. There will be other Saab stories to tell..... What a fantastic pun to get to use.... Thanks for sharing with us! Appreciate all the work you do to make these videos.

@wha91590 3 ай бұрын

Good Onya Ray. I waited so long to hear "Gravity" while the SAAB was coming off the flat bed but it didn't happen. "No matter." Glad to see you have good neighbours that care about you to let you know about the crap client bagging you.

@ShionWinkler 9 ай бұрын

The fact he had other cars at other shops, that were refusing to fix them.... Major red flags. Firing them was the best thing you could have done.

@dapperdanbuilds Жыл бұрын

Man, it's like I teach my kids, you have to stand up for yourself, because no one else will. I've also come to believe that far to many people are way too comfortable taking advantage of nice folks, and Ray, you're a nice guy! Fact he owns a Snab probably should have been the first red flag. 😂

@yhird Жыл бұрын

Totally understandable Ray. This SAAB owner sounds very flaky and dodgy. As a current SAAB owner myself, I was looking forward to seeing what the trouble was, but not anymore. Nice car though. It looks like a pretty clean 900. Very rare. Parts are getting hard to find for those. Have a great day Ray.

@raidkoast Жыл бұрын

About as common as dirt a while back here in Sweden. But the Sport of "folk race" is an endless maw that devours these old well made cars.

@yhird Жыл бұрын

@@raidkoast I own three SAABs here in Florida, and I absolutely love them. I do the maintenance on them. They are very well-built cars, and they last a long time if they are maintained and not abused. You can't beat Swedish engineering and quality. Cheers.

@tomasbaer9070 2 ай бұрын

Great video, like always, very informative, keep up the great job !!

@jediflip2515 2 ай бұрын

The dash of that tow truck was so retro. Looks sick af!

@farillagarilla7999 Жыл бұрын

Great work Ray! Also, gotta say kudos for your neighbor down the block who came over and told you about that dude's BS. Sealed the deal right there and I'm looking forward to the impound guys showing up and hauling that trash away. Bless you and yours!

@CM-th2oe Жыл бұрын

Storage and free towing. You're a good man and you have a good heart. You have to say no, because you're going to take care of you and your family first. I am totally with you. When someone crosses the line... they got to go!

@jp_parts 24 күн бұрын

I'm glad you documented the whole process on camera.

@RichThiele 9 ай бұрын

I recently retired after 40 years of being an auto tech, and remember a few customers getting fired. Sometimes we had a heads up through the grapevine. Another (or sometimes more) would call to let us know "if such and such a car shows up, run away. We did the same. People don't know even though shops compete with each other, they also work together.

@theydontknowmeson007 Жыл бұрын

It's like he's getting evicted from every parkinglot in town lol. Good on you, Ray! Don't let that junk (maybe a car pun lol) stay around you!

@bearpuf Жыл бұрын

Sizing up people accurately is even more important than fixing cars perfectly. You made the right decision to get rid of that customer. Sorry for the grief he caused you. I'm just as impressed that you can move onto the Monte Carlo and diagnose its issues without missing a beat. Nice video.

@nickbargas7352 10 ай бұрын

"No good deed goes unpunished" So true!

@richardsmith579 10 ай бұрын

Enjoyable on every level. Ray works very hard.

@danielday6755 Жыл бұрын

Good for you. Never be afraid to stand up for yourself and others! 🫶keep up the great works!

@TheGrayman1234 Жыл бұрын

Strategically firing customers is a requirement of any successful business.

@alfredocasas1498 6 ай бұрын

the way you poured the coolant was insane!

@ImExcalibastard 11 ай бұрын

That GM tow truck is so neat. My dad has a 3500 Silverado from a similar year, that interior brought back some good memories of that truck.

@Skylancer727 Жыл бұрын

Well that's a rather sh*** situation, but I would do the same. Honestly I'm not even sure I would have remotely considered giving advice after they demanding space for another 2 cars. At that point it sounds like it could be something weird going on.

@cward1954 Жыл бұрын

Well... perhaps he doesn't actually own those vehicles. There's a remote possibility those cars could be stolen. There's definitely some sort of "fish" story going on there. At the very least, he is looking for free storage.

@108gk Жыл бұрын

At this point I believe it's an abandoned vehicle. What happens next will probably involve a VIN check.

@Error6503 Жыл бұрын

He has (at least) three vehicles but can't afford to fix any of them ? Junking two would probably save enough tax & insurance to get one on the road. I suspect they're probably his/family/friend's cars and he's just trying to get as much professional advice and work done for free by spouting a poor man sob story. He broke the first rule of a con artist, "never try to con the same person twice".

@Vax505 Жыл бұрын

Totally agree, sometimes you have to let problem people go especially around your business, you don't need the stress. As much as you want someone to change they will rarely wander too far from their nature.

@jamesloder8652 7 ай бұрын

You know, the "saab story" pun really hit home when you made the same joke for the 3rd time in one video lol

@Yukanhayt-Mhenow 4 ай бұрын

I love the dash on that old truck!

@undecidedmiddleground5633 Жыл бұрын

The fact that this guy had multiple cars getting kicked from multiple shops would cause me hesitation to even begin down this road. I think his eyes were bigger than his wallet. If you're going to rebuild/repair cars, you better be able to do it yourself.

@williamlanphar630 Жыл бұрын

I completely agree with your decision to extract the Saab guy. Life is FAR too short to put up with ingratitude.

@bugout187 Ай бұрын

You are the ma. Honest and a great mechanic

@apagan65 5 ай бұрын

Thank you for an educational video! I enjoyed it!👍

@chrislangstaff Жыл бұрын

Good deeds never go unpunished unfortunately 😞

@frankbaber5849 Жыл бұрын

Good for you ,that's not a customer, that's trouble,great call on your part Ray.

@ChristineBrewer62 Ай бұрын

No good deed goes undone!! Hey Ray great video!! My husband is a retired mechanic and I feel your pain!! Everytime my husband tried to help people out it always seemed to backfire on him!! He finally learned that if he didn't take care of himself his customers sure weren't gonna do it so he started being a whole more selective about who he helped!! We sure could have used that rollback!! We finally got rid of all the junk sitting around right before he retired!! He hasn't missed going to work not one day because of stupid people!! 🤗 Help who you can but never let it put yourself out, people really just don't care about you!! Arthur and I love you though and always look forward to your videos!! Take care God bless you 💕

@nobadimes Ай бұрын

Please don't let that guy ruin it for the rest thank you keep up the good work

@InsideOfMyOwnMind Жыл бұрын

Never be afraid to sell the customer a GTFO if a GTFO is what they need to have sold to them. Good job Ray.

@mebordernoneya8484 Жыл бұрын

People without integrity will never understand the things that people with integrity do. Good on you, man.

@BA-gn3qb Жыл бұрын

I have High Integrity But Low Morals. 😊 I don't lie about being bad.😂

@deucedeuce1572 Жыл бұрын

like go back on your word? I can't really say I blame him. Just bringing up the idea of morals and integrity. People with integrity don't go back on their word. As far as we know also, he only has hearsay to make him believe the person said bad things about him. So on hearsay (if that's true) was enough for him to go back on his word.

@mebordernoneya8484 Жыл бұрын

@@deucedeuce1572 the customer was bad mouthing all the other shops to Ray. Why would you think he wasn’t badmouthing Ray behind his back? When people show you who they are, believe them.

@deucedeuce1572 Жыл бұрын

@@mebordernoneya8484 I didn't say he wasn't. ...and in the end, does it matter? It's not right to tell a person one thing and then go back on your word.

@rurban01 10 ай бұрын

stumbled on this by accident and love this - better than any reality junk on tv - cars!

@Pantoja3136 Жыл бұрын

Greetings from central Florida. Liked your video and now I’m a new subscriber. 🤗

@CatRPlrC16 Жыл бұрын

I love a good Saab story

@24RRTouring Жыл бұрын

😆😆

@TheFrenchPug Жыл бұрын

Love the drama Ray with the Saab customer. Keep us posted if anything happens with him.

@Metanis 10 ай бұрын

I loved the mention of Ron Pratt!

@Pendragon69608 Жыл бұрын

Surface of the sun 😂 I subscribed man!

@michaeldouglass840 Жыл бұрын

Other than being a front wheel drive, those Monte SS were fun to drive. I worked for a rental car company and we had a lot of these, the Impala SS and the Grand Prix GXP.

@tanside979 Жыл бұрын

I had a GXP in '05 when they first came out, was fun but different. This Monte is in sad condition though for its age, good old neglect is compounded by the GM quality... 😂

@ngalyod7275 Жыл бұрын

I really appreciate the fact that ray stands up for himself. That man screwed ray over. And ray was having none of it. I have met so many people that would of rolled over and took it because there "friend's" so i can appreciate ray standing up for himself.

@tdhyig5045 Жыл бұрын

You have to due what is good for you and family. People take advantage of you if you let them. Keep up to great work. You be hitting one million subs soon. Your love for your trade shows. Keep up great work.Thank you

@toasty3623 5 ай бұрын

I just think its hella cool that you got a shop working on cars and the tow truck too that diesel is killer!!

@Toto-is8ci Жыл бұрын

Love your skills'o'towing! And your camera skills have evolved so much over the past year! Loved the "it's like a little party here". Thanks for you great humor Ray!