What To Do When You Underquote a Landscaping Job

What To Do When You Underquote a Landscaping Job - Pricing

Рет қаралды 51,002

10 жыл бұрын

Ouch, Under quoted a job? Feel the sting fully and stick with it. Never walk off no matter how frustrating it may seem. Finish up, make the customer happy, save face and learn from it.
The painful frustrations are the real secret.
Screw these other guys who only brag about how good they're doing.
Your going to have break downs that make you feel like a worthless nobody.
Your self esteem might drop really low, but always remember, your in a "learning / earning" game,.
The Landscaping Employee Trap
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Пікірлер: 93

@technicalminds8263 8 жыл бұрын

love your videos keep up the good work I've started it a junk removal business and it's a lot of ups and downs but you're absolutely right keep on paying attention you get wiser every day it's all part of growing up

@TheSeaOfAsher 3 ай бұрын

Old video but still such good advice. Until you feel it such a hit you will never understand. I knew a business owner who had a gym before the keyless entry picked up. If his employee wasn't there the owner himself would actually come early in the morning and let people in at (5am or 6am). One day he was late and we were all waiting for 30+ minutes. The next day he found us all in the gym and gave us gift cards for making us wait. That professionalism was so impressive. I held a high opinion of him.

@samstrella8112 3 жыл бұрын

I love this part of your channel! The real life part of a business! I appreciate it, it helps me learn in my own situations

@robertsheffey8894 5 жыл бұрын

Keith I came back and watched this after being in business for myself for a couple years. A job that’s underbid by a small factor is one thing. If you start a job that you know is way off, that’s another. A failing business owner can’t help anyone, if you’re confident in your services, then you have to be confident in a price that’s higher than your competitors. Got to be willing to hear no 4 times or more to get a yes. Your men depend on you to run the business smart. Don’t walk them into a trap.

@mattcalderwood_music 6 жыл бұрын

I've been in this position a few times and it makes you feel so helpless and dumb! Lucky most of my clients have been understanding and usually meet me half way or all the way! Thanks for your videos and honesty, keep sharing and wishing you wealth of all kinds!

@octaviandogar76 9 жыл бұрын

I've been in the business for ten years now and I relate and attest to pretty much everything you say in your videos about starting and running your own business. I think it's cool that you can put it out there for others to possibly get a better foothold from the get. And actually allot of the information you put out there is really useful even for some who have been in the game for a while but have also been stuck in a rut and can't find the way to move to the next level. We've all been there at some point. "It's not easy to get respect in this industry, but if you don't respect what you do you might never get it."

@benconnelly646 7 жыл бұрын

Love that you get down to the grit and acknowledge the realities of working for yourself in this profession, you always hit on that emotional rollercoaster that I can relate to when under quoting, I did 9 hours of pruning/cleaning for $160 talked down from $240 which was still way way under cause I had no real concept of billing, that's one lesson I'll always remember, thanks again

@benconnelly646 5 жыл бұрын

Hey bro, 2 years later and Im struggling to keep my motivation... any suggestions? Thanks (770.639.0360)

@mrreason9697 5 жыл бұрын

Thank you for making this video, just finnished a job i underquoted and it cost me money. I seen it through the client loves the work i saved face but inside im really hurting and emotions are high, i really needed this video. Thanks again

@troysherriff6355 5 жыл бұрын

Mate your a legend been in this position alot. Appreciating your videos in England

@cannonball9478 3 жыл бұрын

I’m an arborist and tree surgery is v difficult to price if you’re not doing it at least 5 days a week. Good to see some of your old videos. V good

@Oleynspressurewashing 4 жыл бұрын

This is some powerful ish right here. No matter what your service type work is. Thanks for the real life info

@chrismosavi2857 9 жыл бұрын

Love your videos. No bullshit talk, nice and straight forward. from Australia

@keith-kalfas 9 жыл бұрын

thanks Chris

@tidemayne5834 5 жыл бұрын

My man! Thank you very much my friend. You’ve been a lot of help

@MIHYLLC 5 жыл бұрын

Appreciate the honesty. I've done it too. Helps to know I'm not the only one.

@shane46947 6 жыл бұрын

Just did that on a job I'm on. Gave the estimate and once I got into the job realize it was double the price. The customer was okay with it and agreed to the higher price and is very happy and in love with the work. I felt the sting on it and felt bad and like crap was also upset with my self

@TOP-LOCAL-CITATIONS-ON-YOUTUBE 9 жыл бұрын

dude, you're friggin inspiring. you're sharing life/business lessons that translate to any industry. Great job! Happy New Year! Keep it up. "You Gotta have a breakdown before you can have a breakthrough" C'mon that's real talk right there...

@newselfphilosophy 9 жыл бұрын

Thanks buddy

@thomaslopez2252 8 жыл бұрын

Very good lesson discussion! I know I've done that as well. Still finished the job and most customers had me do other work for them afterwards at a later date. Makes to learn from your mistakes real quick!

@HagamossushiLetsmakesushiAcome 4 жыл бұрын

You’re the best of the best kalfas 👍

@Bamometha 6 жыл бұрын

Really appreciate this Keith!

@hernandezbulmaro64 5 жыл бұрын

I love your honesty man

@fredygomez2657 5 жыл бұрын

Good stuff Kalfas thanks

@maceolewis5041 8 жыл бұрын

Thanks for being real!!!

@marcocanchola6337 6 жыл бұрын

Your right , kalfas you talk the dark side of land scaping. Thanks good advise

@TB-jy1oc 4 жыл бұрын

Total respect brother Thank you

@stephenstone2092 8 жыл бұрын

dude, i don't know you but I'm proud of you! God Job Dude

@keith-kalfas 8 жыл бұрын

thanks man

@mess68 8 жыл бұрын

Been there Kieth a few times. These days we estimate the job and when its quoted we tack on another 30%. If we get the job, great...if we don't get it we are only out the time for the quote. We give free quotes for in town work. Great vids Kieth

@candicebrea 8 жыл бұрын

thanks for sharing your knowledge and insights

@RutherfordNJDrywallRepair 8 жыл бұрын

You're going to get it done, go out there and do it! MOTIVATION BABY this should be mantra for all business owners new and old!

@michaelmerck7576 2 жыл бұрын

When I do that I just do the job as good as I possibly can and learn not to make that mistake again

@nas14gt 5 жыл бұрын

Thanks for this man

@jimavil5395 7 жыл бұрын

I have underestimated but i finished the job I lost money but I did a good job on the tree that the neighbor came out and hired me to do two of his trees so it worked out for me and I got a new client

@cr3ep1ingbetrayal75 6 жыл бұрын

Your so inspirational!

@CKID-dv8tq 9 жыл бұрын

It's very true it happens man but it sometimes helps you land more clients and job but still I love your videos Keith Kalfas!!!

@adamchavez999 Жыл бұрын

Dude you are AWESOME!!!!

@robertsheffey8894 6 жыл бұрын

Great advice!

@rontobisch9765 7 жыл бұрын

as always mate, well said, fairdinkum bloke you are, nice tri axle trailer beside you, stay cool.

@champagnendagame 10 жыл бұрын

Good video! Thanks man, really motivating me to keep my business going! First year in, and I've grown exponentially! (not so much financially, but learning day by day:) If you would, show us some specifics such as pricing etc.. Would really help! You're the first person on youtube, that I know of, to go into these details that all business owners face, but most are too "proud" to speak on it. Thanks again!

@keith-kalfas 10 жыл бұрын

For sure. Thanks man

@Dragu84 9 жыл бұрын

awesome videos man i had been thinking about starting my landscaping business for years and you inspired me to do it almost half a year later i am making 10k plus a month and still growing rapidly! thanks brother and i look forward to more videos!

@keith-kalfas 9 жыл бұрын

yes man. definition of purpose

@octaviandogar76 9 жыл бұрын

Silviu Dragu Roman?

@growthprojectteam3727 7 жыл бұрын

great advice man

@nelsonhernandez6764 5 жыл бұрын

You are the best bro.

@keith-kalfas 5 жыл бұрын

100

@welshray1 10 жыл бұрын

Good video! It might be a good idea to put some money to one side as an emergency fund for situations like this.. I agree, the customer should never know that you messed up, after all you messed up not them. Finnish the job as agreed, make the customer happy, do as much damage control as possible while keeping the work quality as good as it should be, take the hit, learn from it, don't do it again.

@keith-kalfas 10 жыл бұрын

That's a good idea. I still made $80 profit in 6hrs. Was supposed to make $300 profit. So I stopped the bleeding, sent my guys home and finished the job myself. Lately, I've been taking ONLY high paying jobs. But.. Hey man, when your short on work in the slow seasons, sometimes you gotta take what you can get.

@welshray1 10 жыл бұрын

The Landscaping Employee Trap Good save man, lucky you spotted the error early enough, you still got paid more than a minimum wage job, Happy days... Some guys would have crapped their pants and walked away, I would Prefer to break even (or take a small hit) than get a bad reputation or a bad review. a bad reputation or word of mouth can spread just as quickly as good..

@keith-kalfas 10 жыл бұрын

welshray1 right on

@michaelmerck7576 2 жыл бұрын

The worst part would be that word gets out that you do this great work for a low price and other customers think they are going to " get a deal too

@griley7188 5 жыл бұрын

Good video

@IGOTTHEPOWERWITHINME 9 жыл бұрын

So funny exactly the same thing just happened to me this morning. Where I had to walk out of the job because the job changed a little bit. And you are absolutely right just "suck it up butter cup" Because at the end you are the one loosing that customer and their recommendations. Thanks a lot for the advice. I'll think about it trice next time. Gracias

@keith-kalfas 9 жыл бұрын

Haha, Suck it up buttercup. Awesome

@angelmathews1780 8 жыл бұрын

Your videos are a great help. Do u have any of how to properly trim and prune

@charlieelder7602 6 жыл бұрын

I Always Quote on the higher side with ways to decrease or increase the cost estimate

@bcb_pros8384 7 жыл бұрын

Thanks for another great one Kieth, Just wondering how much did you charge to trim that one tree behind you in the video

@ronjclm8590 3 жыл бұрын

Your reputation is very important. But I'd rather pay my employees than go out and finish it myself. I consider my time worth much more than like $20 an hour than an employee costs.

@taraharris5781 9 жыл бұрын

I wanted to take a moment to sincerely thank you for your videos. Your transparency with the realities of owning your own business (both the positives and negatives) is incredibly valuable. It is rare to find people in life that are willing to be so honest. May God bless you and I sincerely hope to one day tell you how my small business became successful. (Many thanks to your advice).

@keith-kalfas 9 жыл бұрын

No prob. Thanks man

@keith-kalfas 9 жыл бұрын

The Landscaping Employee Trap oops. Thanks Tara. Lol

@thejettsea8952 9 жыл бұрын

Great videos. I would like to ask can you make a video about your fancy Latter. I think i spelled it right. I have seen the latter but never seen anyone on it. How to use the safest way. thanks

@user-cv3sy3ot4w 5 жыл бұрын

Whenever in doubt on bigger jobs give a estimate. Ex: between $2500-$3000

@colinburfeind1258 7 жыл бұрын

Last year I did a leaf cleanup, quite honestly 1/3 what I should have charged, my brother and I worked $5/hrs last year. I am guessing they will want me to do it again this year, I could probably do it in a little bit less time but what should I do when they ask about it? Thanks for all of your videos, kinda been binging them lately.

@enriquehernandez629 6 жыл бұрын

Lol don't worry,I have done that too,but is a good lesson anyway.just keep moving

@larrymeister5255 6 жыл бұрын

Wish you were here in illinois.

@ThePeterDislikeShow 6 жыл бұрын

The problem with this approach is that the client will want the same price again or worse, tell others the price and others will expect it. Then what?

@ThePeterDislikeShow 4 жыл бұрын

Do you have an answer for such? I understand finishing the job on hand but how do you make sure it doesn't become an expectation?

@larrymeister5255 6 жыл бұрын

I’d have your back brother!!!!!

@philliplinton6846 6 жыл бұрын

There are a lot of mistakes to be made, be strong

@dannyguzman6588 7 жыл бұрын

do you charge diffrent for fall cleanup. with leaves

@pavelponomarev6142 7 жыл бұрын

can you plz tell us how much you queted, how much it costed you kind of brake it down so we see more specific thnk you

@halojumper46 9 жыл бұрын

I did that to day, thank god my client gave me extra.

@jayhayes3390 9 жыл бұрын

Yeah don't take it out on them cause he under bid the job, take the lost and move to the next job and get the money back off the next two or three jobs. Always keep your good help happy cause it's hard to find.

@robertswelch 7 жыл бұрын

how do you make people see you so landscaping and not lawn care

@catlinfoster1683 9 жыл бұрын

Where did you get that ladder?!?! Its beautiful!

@keith-kalfas 9 жыл бұрын

Haha. That's my arborist, orchard ladder. .thing was $400 bucks. Ordered it from an orchard supply company, then paid $170 just to have it shipped. But it changed my business.

@JuanPerez-cj9cv 9 жыл бұрын

You can find that type of ladder at a local rental equipment , for sale

@leraginasian 9 жыл бұрын

possible stupid question alert: could it be wise (as a newbie) to come to a figure in my head (of what i think is realistic), then, over-quote the customer? i figure, i'd be giving myself a "deadline safety cushion," and, if i finished "early" (or when i originally thought i would actually be finished), then i would just tell the customer i finished early and charge them less for the job (making them happy). just something i thought.

@keith-kalfas 9 жыл бұрын

That's actually a very high level of integrity. I've heard of very rich entrepreneurs doing that.

@dominickguerra189 8 жыл бұрын

+Firstname Lastname No because you make less money. Plus that makes you look kinda weak. Its like asking a girl out. She couldve said no. Instead your customers said YES. better do a fine ass job when you charge lots of dollars!

@workndad-vq5hc 7 жыл бұрын

under quoted on a litter cleanup/porter service job.. found a building on the property I didn't see when quoting gonna cost me an extra hour of work a night if we sign the contract should I talk to the owner before I meet to sign...help

@workndad-vq5hc 7 жыл бұрын

dont wanna look like a fool ...this will be my second huge contract and Im afraid if I tell him its going to be more he will be upset and not sign at all ..the difference is making 25 hour to maybe 8/9 hour if that makes sense please I need some wisdom

@workndad-vq5hc 7 жыл бұрын

@pbandjwrx 10 жыл бұрын

Hey, here is something I learned, I put "AFFORDABLE LANDSCAPING" under my business name. It seemed to get a lot of attention. What are your thoughts on that?

@keith-kalfas 10 жыл бұрын

I think affordable is a great idea. Grabs attention. Haha, In Michigan theres a company called "Cheap LawnCare"

@Albabyrican 9 жыл бұрын

At the minimum..How much I need to start up a small Landscaping business? Keep in mind I have no customer yet...lol...Thats the lease tho.

@TheKokojoe 9 жыл бұрын

Is there ever any room for renegotiating?

@keith-kalfas 9 жыл бұрын

Usually yes... But at the time of shooting this video specific customer would not negotiate even an extra $50 so I kind of got screwed. But I learned a lot from it

@jayhayes3390 9 жыл бұрын

Why you let your employees off,they have families too,they need money you are a selfish boss

@xdlover31 9 жыл бұрын

Did you not listen to what he was saying. He's not doing this get rich. He's doing this to just break even. If he keeps his employees there probably on overtime because its Saturday afternoon already. I can tell you never owned your own business before and had to suck it up and finish the clean up late on a Saturday night just to break even on a job. I bet his employees made more profit on this job then he did.